Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek. 

Some flights are easy.

Some, though, tax the patience and even the biceps. 

No, I'm not talking about being the average economy class passenger.

I'm talking, of course, about the gains and pains of being a flight attendant.

Everything seems to be calm, the passengers have all been collected and then someone decides to upgrade themselves from economy class to business.

This is what allegedly happened on a Korean Air flight from Seoul to San Francisco on July 27.

Footage posted by Korea Joongang Daily -- which has an association with The New York Times --  shows what is described as an American woman calling for a U.S. marshal after allegedly upgrading herself to a nicer seat.

Or perhaps she was claiming that she was a U.S. marshal.

What appear to be airline employees take it upon themselves to, well, usher the woman from her seat and out of the plane.

It's not an easy task.

The apparent airline employees worked as a team, a little like a bunch of forwards in a rugby maul, and propelled her down the aisle.

Whatever the circumstances surrounding the woman's predicament, it's clear that she didn't -- unlike the famous United Airlines passenger dragged down an aisle, David Dao -- have defenders in the cabin.

Instead, one can hear a smattering of applause as she's pushed away and onto an amusing Space X joke.

When such videos emerge, the reaction of other passengers is often a good clue as to where sympathies might lie.

Recently, a black passenger on a Delta Air Lines flight was spoken to in a troubling manner by a white flight attendant.

Not only was the passenger removed, but four other people who supported her were removed as well. 

Each airline clearly has its own policies as to what should be done. Korean Air's was one of collective action.

Here, the staff seemed keen -- for good reasons -- to remove the woman before the flight took off. Seoul to San Francisco is around 11 hours and you don't really want any contretemps to last that long. 

A Korean Air spokeswoman told me that the women who dragged the passenger away were, in fact, airport police officers. In which case, one can only say that they dress like airport employees, which is a fine ruse. 

They also seemed not to resort to the apparently more aggressive ways of the airport police in the United Airlines Dr. David Dao incident.

Think of all the polite cajoling that must have gone on before the airline called in reinforcements.

Sometimes, flight attendants can have bad days. But imagine if you'd had to endure this little wrestling match -- even if you weren't personally involved in the final haulage work -- before offering customer service for 11 hours.

I suspect you might even get a little additional respect from the passengers.

Published on: Aug 2, 2018