Whether it's a fear of confrontation, a desire to be liked or an aversion to conflict, lots of people just want everyone to get along. But when it comes to success in business, arguing can be a good thing, at least if it's done right. That's according to Nikhil Hasija, CEO of Seattle-based Azuqua, a company which helps businesses integrate the many cloud services they're using. Here's why he says arguing can help your company get ahead.
1. People who are passionate about something should be heard.
Ideally, the people in your company working in various functions and on particular projects are passionate about what they do. This heightened interest is generally an informed one, meaning they're likely more of an expert on the topic than others who don't share their zeal.
2. Arguing can--and should--be done respectfully.
Any organization truly bent on innovation knows that passionately discussing things is a great way to come up with new ideas. Can this be done respectfully? Absolutely. All team members must understand, however, that demeaning anyone's thoughts or stance is unacceptable.
3. Everyone has a different vantage point.
Imagine you're on a journey with a group of people. Even when heading in the same direction each of these travelers will have a different perspective on what they're seeing along the way. As a company, you should want to uncover these different views to determine the best way forward. "Let's take emotion out of it and just talk about it--I mean, the legal system is full of argumentation. It has a process, it has a procedure, and you argue your case," he says. "Why are arguments over a business case not accepted?"
4. The best arguments do not involve judgment.
Instead, beneficial arguing involves seeking to understand another person's perspective. "Judgment is applying your filters and basically seeing a situation from your vantage point. But if you seek to understand, you put yourself in another person's shoes," he says. "That's an inherently more respectful way to do things in life in general, not just in the workplace."