Each year, the Inc. 5000 list ranks the fastest-growing private companies in the U.S., highlighting a variety of industries. The question is, how did they get there?
In 2017, multiple entrepreneurs who graduated from business accelerator programs made the Inc. 5000 list. In a three-part series of in-depth interviews, we asked what makes their businesses tick and how they landed on that most noteworthy list. In Part I, we spoke with an entrepreneur who credits the team she was able to build for her company's massive success.
For Part II, we spoke with Daniel Moshe, an Entrepreneurs' Organization (EO) member in Minnesota and founder and CEO of Tech Guru, ranked #1897 on the 2017 Inc. 5000 list. We asked Daniel to share how a business accelerator program helped provide the supportive resources that empowered him to make meaningful changes in his business.
Tell us about your business.
DM/ We are the technology company for CPA firms; our goal is to help build the CPA firms of the future.
How did a business accelerator program help shape your business?
DM/ I could write a whole book about this question alone! The business accelerator program taught me how to build and run a standout company. I learned the critical importance of surrounding myself with great people, sharing a vision, establishing discipline and accountability, and getting all of our considerable human energy going in the same direction toward achieving mutual goals. Most of all, our trainer taught us to delegate and elevate―so I now focus on the things I'm best in the world at and delegate the rest. We've adopted that mindset company-wide: Focus on what we're best at, and stop doing the rest.
Did you find the accelerator program's peer-to-peer sharing helpful?
DM/ I gained tremendous value from my accountability groups. It's very empowering to find a group of your peers who are cheering for you but at the same time holding you accountable for achieving fast-tracked goals. At one point, our company experienced a major cash crunch after the economic crisis. Finding a safe space where you're encouraged through such ongoing challenges can make or break you. Thanks to the shared learning and support of my accelerator group, I was able to figure out how to pull us through.
Your business grossed US$2.5 million dollars in revenue in 2016. What's your secret for success?
DM/ Two things come to mind. First, I achieved more by doing less. When I joined the accelerator program, our company would fix anyone's computers--we weren't choosy. Now we focus on providing IT services specifically for CPA firms. Specializing in a particular industry has helped us grow because we can provide high-end services and specialized expertise to our clients. Second, we implemented an operating system, specifically the Entrepreneurial Operating System (EOS), which I learned about through EO. I credit EOS for helping us find our special niche, experience rapid growth, and ultimately build a great company.
What will be your indelible mark on the community you serve?
DM/ By living our CARE values―Caring, Accountable, Responsive and Empathetic―we are making a meaningful impact. Caring stands for taking care of our team members, the environment, our clients and community. We've committed to donating 10% of our services to community non-profit organizations that serve the less fortunate. We recently launched this program and are actively seeking financial-services oriented NPOs that need tech service donations. Additionally, our hope is that by living our core values of Caring and Empathy, not only will we be fixing our clients' tech issues, but also brightening their day just a little bit, which is how we'll help make the world a better place.
What does making the Inc. 5000 list mean for your business?
DM/ It all comes down to credibility. When working with CPA firms, credibility matters, and being recognized as a fast-growing company helps open doors for us. Another benefit of being on the Inc. 5000 list: It's a talent magnet. Smart people want to learn, grow and work for dynamic companies, and making the Inc. 5000 list shows that we are a dynamic company that could be a great place for them to work.
Daniel Moshe is an EO Accelerator program graduate who went on to volunteer with the program. He has served as the local Chair for the EO Minnesota Accelerator program and currently serves on EOA's global leadership team as the U.S. Central Accelerator Expert. EO Accelerator not only partners with Gazelles International to apply the ScalingUp concepts but also offers participants the unique experience of learning from and connecting with the world's most influential entrepreneurs.