Opinions are flying about Uber and the departure of its controversial CEO Travis Kalanick after months of chaos and scandal at the ride-sharing giant.
We've heard the culture at the company is toxic and that it doesn't have much respect for either women or the law, yet when asked recently, Uber employees still praised Kalanick for the job he was doing.
In fact, data from Owler found that 95 percent of Uber employees had a favorable view of their founder. That's a hefty 53 point gap compared to the 42 percent of the general public with a favorable opinion of Kalanick.
There's no data on why such a large number of the employees approve of their former leader, despite the tumultuous times and clear missteps. Owler notes that its survey platform does skew towards higher executive approval, but that seems unlikely to explain such a large gap between internal and public approval. A number of CEOs, including Yahoo's Melissa Mayer, were seen to have the inverse issue: being held in higher regard by the masses than their own rank and file.
In Uber's case, the results seem to be backed up by a petition circulating among employees that calls for Kalanick's reinstatement.
At the same time, new data from surveys conducted over the past week finds the public with plenty of concerns about Uber.
According to a survey of 1,700 Uber users by Morning Consult, nearly a quarter of users said the negative headlines have made them stop using Uber as frequently. And there's some clear correlation to Kalanick's reputation, as 28 percent of those who've stopped using the app say replacing the founder with new leadership could entice them back to Uber.
So what's going on here with all the internal acquiescence? Is it as simple as loyalty to the company or employees uninterested in biting the hand that feeds them?
Maybe, but that outlook may prove to be short-sided, as obviously in the long-run, that meal comes from millions of customers and a public who are not nearly so impressed with Uber's leadership.
The disapproval is so serious, that some are already suggesting that the problem extends well beyond just Kalanick and perhaps the entire outfit needs to be disassembled.