At FocusVision we are in the business of Customer Truth™, looking beyond the voice of the customer to understand their hearts and mind. Why they do what they do. How they think, feel, act. Our comprehensive survey software, online focus groups, live video, and online community monitoring enable you to listen, view, connect and engage with your customers to gain an understanding and clear perspective of what drives their behavior and decisions so that you can design the right customer experience. Trusted by 18 of the top 20 Fortune 100, all 10 of the top 10 healthcare and 10/10 of the top CPG companies.