One-on-one meetings are important opportunities to connect, relay information, and help employees grow. But, don't make the mistake of falling into the "monologue" trap.

Of course, you have updates to give, tasks to delegate, and feedback to offer. But if you're the only one talking, you're missing a critical opportunity to learn something. Like what? Like what's keeping your colleague up at night, what they're excited about, what they want more of or less of, and much more.

One of the best ways to make sure that your conversations are indeed a two-way street is to let your direct report know in advance that you expect them to contribute to the agenda. The next best way to make sure that you're having a dialogue rather than a monologue is to really listen (rather than planning your response) while your colleague is talking. As Malcolm Forbes remarked, "The art of conversation lies in listening."

Published on: Apr 18, 2019