As a business owner you've no doubt heard the expression "always be closing," but turning sales prospects into actual customers can be a long back-and-forth process.

For example, the majority of sales are made between the fifth and twelfth contact with a business prospect, according to data cited by productivity app Refresh.

The infographic below shares five crucial steps for closing sales leads that every entrepreneur should keep in mind.

Published on: Oct 8, 2014