Among human resources outsourcing companies, few provide as wide a range of services as Insperity. It was our pick as the best choice for companies that want to customize their suite of outsourced services. Many outsourcing firms don't allow customers to pick and choose from an à la carte menu, instead offering prix fixe options that may exceed the user's appetite. No one wants to pay for services they won't use, and small businesses in particular are concerned about getting the most bang for their outsourcing buck.

Insperity offers payroll and employment administration, benefit plan sponsorship, training and development, employer liability management, performance management support, recruiting assistance, outplacement support, and help with regulatory compliance issues. Moreover, Insperity will work closely with each customer to create the bespoke package of services they need and tailor pricing needs to customers as well. The downside though, is that until you have detailed discussion on services, there's little to go on to estimate relative price. If you're looking for a lot of services, online reviewers suggest that the price tag could swell considerably.

Best HR Outsourcing for Small Businesses in 2018

Outsourcing HR can be an effective way for a smaller business to provide benefits for its employees.

Another factor that reflects well on Insperity is that the company has been accredited by the Employer Services Assurance Corporation (ESAC). Accreditation is testimony to a company's financial stability, ethical conduct, and fidelity to regulatory requirements and high operating standards. Not all human resources outsourcing firms have ESAC accreditation, but Insperity has been accredited since 1996. The company also is accredited by the Better Business Bureau and rated A+, an honor of which very few other outsourcers can boast.

Insperity makes information directly available on the web site, so employers and employees alike can enjoy quick and easy access to pay and benefit data. Their mobile app is widely regarded as first rate, and lets employees see benefits, paystubs, and contact information for colleagues. Mobile functionality also allows employees to track hours worked, paid time off and vacation accrued.

For users, customer support via email and telephone is quite strong and Insperity recently added live online support to the mix. The company has beefed up available resources extensively, and the website offers a blog with helpful discussions on various HR topics as well as case studies, e-books, webinars and more. All in all, Insperity is highly regarded in the outsourcing market and can help small businesses maximize their efficiency.

Insperity even offers some advice on employment laws that are experiencing changes in 2018. As of January 2018, two state laws have caused a stir among HR professionals. New York State instituted the strongest paid family leave legislation in the country, while California passed a bill to help people with a criminal history find employment. This latter legislation, known as "Ban the Box," took effect Jan. 1, 2018, and bans private companies from asking about the criminal history of a job applicant. It's still possible to ask about criminal history, but only after an offer of employment. In New York, the new paid family leave legislation requires businesses to give their employees eight weeks of paid family leave. The requirement will increase to 12 weeks by 2021.

Both of these pieces of legislation will have larger impacts in 2018 and beyond. For one, they serve as models for other states. Even if you are not in California or New York, keep an eye on your own state's laws, as they may change to reflect these laws. Be wary of the domino effect, in which other states mimic this legislation after monitoring its implementation. These changes could become nationwide in time.

This article was updated March 5, 2018.

 

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