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With digitally focused cultures being the cornerstone of success for business today, companies are using different methodologies and strategies in building future-ready workforces. The hiring process is one such arena where the workforce is constantly evolving and reshaping itself. Companies are looking at various personality-based attributes and soft skills that go beyond just specific experiences on a résumé.
Key Personality Attributes
According to Duree Ross, PR expert and CEO of Duree and Company, personality plays a huge role in the teams she hires because of the need for extroverted conversationalists in the PR field. She also looks to team members who have hustle and drive, noting that “without having a sense of curiosity and a real hustle and drive, it’s going to be very hard to work in our rapidly changing industry.”
In addition to hustle, Ross looks for solution-oriented professionals, those with critical thinking skills and good gut-checking ability. She advises the importance of having team members who can spin multiple plates at a time, and are intellectually curious, and constantly seeking out other solutions.
Erin Scruggs, director of talent acquisition at LinkedIn, suggests that success in the workforce is also based on how an employee goes about doing his or her job. “You can be a top performer in terms of metrics, but your personality influences whether you are able to build the relationships and nurture the internal network necessary to continue to replicate that success.”
Data & Analytics
Company recruitment is undergoing a metamorphosis through the use of data analytics. Scruggs notes that key tools that combine data with analytics can help companies and their recruiting teams “better understand the workforce, what skills they have, what cities they live in, what drives them,” which will allow companies to predict what workforce skills will be needed in the future, and to bridge any gaps.
Lucas Davis, leadership growth expert and CEO of Make It Matter, LLC, advises that because the workplace is rapidly changing, personality and leadership assessments are key to having a robust screening and hiring process. He reminds us to look forward, suggesting that “great companies are those that look at policies and procedures as guidelines, but know that they must also pivot to remain flexible and appealing to employees.”
Top Soft Skills
According to LinkedIn, the most in-demand soft skills for companies include leadership, communication, and collaboration. Scruggs notes while skills are important, they are one piece of the equation, and they are constantly growing through new tools that include technology to “bridge skills gaps and retool a workforce to reflect the evolving needs of the company.”
Marc Anidjar, senior partner at the law offices of Anidjar and Levine, advises that employees on his team, lawyers and staff members alike, can be taught many necessary skills through experience and the workplace environment. He stresses the importance of his team members having an impeccable attention to detail, but also empathy, compassion, and sincerity for clients they work with. The firm’s philosophy is to make its team accessible to clients, and therefore it focuses hiring on both personality and skills.
As Anidjar openly suggests, the “workplace of the future is all about recognizing that companies don’t build products or provide services--people do. A people-first mentality that focuses on culture will keep your organization ready to face any future changes of the business landscape.”
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