In business, stuff happens. Sometimes that stuff ends up turning into a major blunder. Like, if you're the owner of an NBA team and a trade deal falls apart because two teams aren't on the same page about who they are trading.
I don't mean they disagree. I mean somehow they end up with different players on the board that they think they've agreed to. That's exactly what happened between Mark Cuban's Dallas Mavericks, and the Miami Heat when the free agency period started at the end of June.
Miami thought it was trading Goran Dragic to Dallas to make room for Jimmy Butler, who was coming from Philadelphia. Dallas thought it was getting Kelly Olynyk and Derrick Jones Jr. Miami definitely had no intention of trading Jones Jr. As you can imagine, the whole thing fell apart and there was plenty of finger pointing at the time.
How does that happen?
Except it does. All the time. You thought you the deal involved one thing, and someone ships you five semi-trailers of something else. You thought you were meeting with a potential deal partner for breakfast on Monday, but she thought you agreed to grab lunch next Thursday.
It's frustrating, for sure.
Still, you have a choice: It can derail you, or you can get over it and move on. Even if you're right. Even when someone else is involved, and might even be at fault. You still get to choose how you are going to respond.
Here's what Cuban told the Miami Herald on Sunday about the blunder:
"I was sitting in the room full of people when the call was discussed and we put the trade we thought was happening on our board. We later discussed trade kickers and added a player to make it work. They obviously thought they heard something else... There was absolutely nothing malicious that went on."
In fact, Cuban went so far as to downplay the entire thing, adding: "We get along great with the Heat and have done many deals with them. Wires just got crossed somehow."
Look, even the big guys experience the same mishaps the rest of us do-- just on a slightly larger and more public scale. Sometimes the other guy dropped the ball. Sometimes you did.
No amount of bickering or griping about what happens will change that. In fact, it might just make it less likely that people will want to do business with you in the future. It might just end up derailing your future deals as well.
So, instead, be gracious about it. Don't throw the other guy under the bus. Simply acknowledge there was a blunder, accept responsibility for whatever part you contributed, and let the rest go.
Especially in a case where it's a miscommunication, it doesn't have to be someone's fault. You don't have to get in the last dig, or make some kind of big point. You can simply move on.
Think about all the time you'll get back, that you can use for far more productive things than complaining about who is at fault.
By the way, you end up looking much more like a winner anyway. Sure, you didn't get the deal, but you still walk away looking like the bigger person. Plus, instead of focusing your time and energy on what went wrong, you'll have all that extra time to focus on making sure the next opportunity is a win.