Every business is only as good as its workers. They toil every day to support existing operations and help a business reach its goals. In some cases, they directly interact with clients, serving as the face of the company. Whether they're employees or contractors, good workers helps a business grow, keeping clients happy and working hard to ensure the organizational goals are met.
From hiring practices to retention rates, it's important that businesses occasionally audit their management practices to ensure they aren't losing top talent. Not only will unhappy workers leave, but they'll also tell others about it. It's important that employers avoid a bad reputation that could keep them from getting top talent. Here are a few mistakes managers and founders often make that could hurt their companies in the long run.
Poor Hiring Practices
Good workforces start at the hiring level, so if your business has ongoing employee issues, you may want to look at your vetting process. The workers you're hiring might be talented, capable professionals, but they may not be the right fit for your organization. Focus your efforts instead on identifying your own workplace culture and look for candidates who have the right personality traits for that culture. If you hire contractors, make sure you're outlining the expectations for the job clearly from the start to avoid workers thinking they're signing on for one job, only to find you want something else completely.
Some businesses embrace the latest trends immediately, always eager to create a workplace that reflects the way today's professionals prefer to work. Many businesses, though, implement some changes while resisting others. If your business seems to have a revolving door, it could be that employees are leaving for a more modern environment. Flexibility is key to attracting and retaining today's workers, which means you may even need to consider outsourcing some of your work to freelancers. Whether they're salaried or contract, your workers should be allowed the freedom they need to excel in their work, whether that means working from home, choosing alternative work hours, or enjoying a more comfortable office setup.
Both contract and salaried workers want to feel as though they have the independence necessary to learn and grow in their current positions. Micromanagement often comes from a place of control. A supervisor doesn't feel comfortable trusting someone else to take care of a task, so he or she attempts to direct every step of the process. If you discover you're a micromanager, it's important to find ways to get that behavior under control if you want to stop losing good contractors and employees.
Employers want to make the most of the resources they have, so often they'll resist hiring a new employee until they're sure they have the work to support it. In the meantime, workers feel overworked, which can quickly lead to burnout. If they find they can leave for an opportunity to reduce their daily stress for the same or more pay, they'll take it without hesitation. Consider hiring an extra salaried or part-time freelancer to help reduce the workload.
The biggest mistake you're likely making if you have high turnover relates to communication. Do your employees feel as though they can approach you with any issues they have? If not, you likely need to take a serious look at your leadership style. It's also important that your workers feel as though they have an impact on the direction of your organization. Invite both salaried and contract workers to attend occasional gatherings where you ask for input and brainstorm ideas. If they feel invested in your success, they're more likely to feel motivated to do a good job.
Attracting great talent is absolutely vital to a business's success. By ensuring your business has top-quality managers who create a solid work environment, you'll be able to retain the employees you have and win new professionals who have their pick of the litter when it comes to jobs.