As much as I'm a digital girl living in a digital world, the trends that have taken us from 2016 into the new year are actually indicating that companies are pushing back against just strictly digital campaigns. In fact, many brands, both big and small, and across a variety of different industries, are starting to shift their marketing strategies towards a mixture of both old school face to face, as well as online tactics, adopting the practices of yesteryear.
Mailbox vs. Inbox
As antiquated and antithetical as it might seem, both B2B and B2C brands are reverting back to hard mailer campaigns in addition to their digital counterparts. With the overwhelming number of emails inundating inboxes daily, brands are finding that with the right calls to action, offers and impeccable branding, they can actually reach customers and break through the noise better with snail mail pieces.
Think about it. When was the last time you had 50, 100 or dare I suggest 200 pieces of mail in your actual mailbox?
In 2016 and into 2017 you might have started to notice that brands are spending more money to get in front of their customers IRL (in real life). What's exciting about this from an agency perspective is that brands now understand that there is no reason for an event to just be a one and done.
This means companies are creating evergreen content and developing drip campaigns that also live digitally before, during and after an event. They're smarter about collecting relevant content on site and using it across different platforms to maximize its value. Think Snapchat, FB Lives, on camera interviews, branded giveaways...I can keep on going.
My team saw a great example of this with the brand Kimo Sabe Mezcal who recently sponsored the Goldman Sachs Small Business Program's closing party to mitigate their marketing costs and develop content that they were able to use across all social channels, as well as develop hero videos for the website. Smart marketing at its best.
Even Digital Goes Live
You can barely open your Facebook feed without seeing a friend "go live." Facebook is spending millions on their Go Live campaign encouraging people to share what they are doing in real time via their video platform. Although technically it's not traditional face to face, the real-time interactive possibilities allow people to connect across continents in a more "real" way.
In a day and age where contracts are often signed before ever meeting a client in person, it is still critical to eventually create a real life connection. At the end of the day, business is all about creating and maintaining relationships on both a professional and personal level, a skill which requires a finesse that no digital platform can truly duplicate.