Your beliefs about your work and your mission should not be a secret to your team. When your team understands what you believe they spend less time trying to "figure you out" and more time performing and meeting your expectations.
Below are five of my beliefs. I perform some of the supporting behaviors below reasonably consistently, but most of them I work at every day--and I still have a long way to go. I am a work in progress.
I shared these with my family recently, but they can apply to any team. I hope you find a useful nugget and that you are inspired to reflect on your work-related beliefs and share them with your team.
1. Respect the 3 P's: People, Property and Perspectives.
- Leave people, places and situations in a better condition than when you arrived.
- Leave places in better physical condition by cleaning up, and leave people in better emotional/psychological condition by building them up.
- Look for common ground vs. differences. No matter how different people might appear, typically, we have more similarities if you look for them. Seek first to understand others before seeking to be understood (thanks to Stephen Covey).
2. Do more than is expected.
- Before it is asked of you, take the initiative and anticipate others' needs. This only occurs when you think of others more than yourself.
3. Prepare to make mistakes in action and judgment.
- Apologize for mistakes--not for the consequence, but for your actions.
- Ask what you can do to make it right (if the answer is nothing, then think of something to do).
- Do it as soon as you're able, no matter how uncomfortable, and move on.
4. Remember that perseverance and hard work beat talent every day.
- Continue pressing on long after the feeling to do so has left.
- Don't let your mood control your actions and choices.
- Every success and trial are opportunities to become a better version of yourself.
5. There are few, if any, neutral thoughts, words or actions.
Through the ages, it has been expressed this way:
Watch your thoughts;
They become your words.
Watch your words;
They become your actions.
Watch your actions;
They become your habits.
Watch your habits;
They become your character.
Watch your character;
It becomes your destiny.
So, what do you believe? And does your team know it?