As I was reading your article on interactive consulting as developed by Management Resources's Henry Ekstein ("A Good Word about Consultants," January), I could see Henry in action: assisting managers through interaction, analyzing problems, developing simple solutions, and making complicated things easily understandable, all done with his contagious enthusiasm.

I just wanted to add that one of the greatest benefits to the client resulting from Henry's approach is its by-product: The people who work with Henry continue to use his analytical methods to improve the operations long after Henry has left. You could say he is not just giving them a fish, but also teaching them how to fish.

I should know -- after all, I am the anonymous consultant mentioned in your article who recommended Henry Ekstein to Laminaire.