Your article confirms my belief that a few good, brave men are responsible for the major social changes we have experienced over the past 30 years. I am a 42-year-old black person who started a career with Control Data in 1969. My division was sold two years ago. I value my experience with Control Data for the opportunity it gave me and other minority employees to develop a positive attitude, an understanding of the business world, and the knowledge of what compassion for others means for all of us. For Mr. Norris's continued persistence in ensuring opportunities for all, I would just like to say thanks.


You may recall a column Paul Hawken wrote for us a few months back on the subject of problems in business. Businesses will always have problems, he argued, so you shouldn't even try to eliminate them because you can't. Rather, the goal should be to make sure your company has good problems as opposed to bad ones.

Well, this month, we have a good problem: too many thoughtful letters from readers. That's certainly better than having too few, but it is definitely a problem in that we don't have room to publish all we'd like to. Instead, we'll have to settle for a sample, with apologies to those writers we don't mention.

What surprised us most was the overwhelming response to three articles in our April issue. We often get flooded with mail about one piece -- Jim Koch's "Portrait of the CEO as Salesman" in March, for example. But seldom do we have two articles, let alone three, that strike a letter-writing chord among large numbers of readers. It was also interesting to note how different was the response to each article. Our cover story, "Heartbreak Hill," clearly touched deep emotions, eliciting some of the most passionate letters we have ever received. We've decided to feature them in our new Focus section (below). In the future, we will be using this section each month to conduct a dialogue with readers about a specific issue raised in letters to the editor.

Then there was this response to our May "Face-to-Face" with Control Data founder Bill Norris.

Amen to that.