Hands On

Like many entrepreneurs, Ken Lopez has difficulty delegating. But it's not because he's unwilling; he's just forgetful. "I couldn't remember the specifics of what I had assigned, when I had assigned it for, and whom I had assigned it to," says the CEO of Animators at Law, a $5-million legal-graphics company. A veteran entrepreneur speaking to Lopez's CEO peer group gave him some simple advice: every time you delegate something, record the task, the employee, and the deadline on your calendar. Lopez now routinely logs such information in his Palm handheld and sets his Palm calendar to display pop-up reminders five days before each deadline. "Now not only do I follow up on everything, but everyone knows I'm going to follow up," he says.

The Whole New Business Catalog

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