CEO Survey: Necessary Evils

"Legal. It's like chewing gum that is stuck on your shoe."

-- William Wang, Vizio

"Dead weight -- employees who do not contribute."

-- Brian Zaslow, JBC

"Legal costs. Even though it is a cost of doing business, and lawyers provide a benefit on some things, it's always a pain to get the bills."

-- Terry Hillery, Hillery Holding

"Taxes. Wisconsin is a tax hell."

-- Christopher Carter, CCI

"Shipping expenses. The rise in fuel prices is hitting me from every direction."

-- Brian Taylor, Brian Taylor International

"Customer credits. This is an indication, no matter how small, that we haven't done our job of delivering value to the customer."

-- Henry Kaestner, Bandwidth.com