One of my favorite topics to write about is emotional intelligence in leaders. I say this because a culture of high leadership EQ will produce dramatic results.
Lets take a look at both sides of the EQ coin. Without further ado, I bring you...
10 Signs That Your Boss Has High EQ
1. You work for a leader who is not afraid of expressing feelings clearly and directly.
2. You work for a leader whose thoughts aren't dominated by negative emotions like fear, worry, hopelessness, and victimization.
3. You work for a leader who is great at communicating not just through words, but by being able to listen intently and read body language.
4. You work for a boss who lets his feelings lead to positive choices that benefit the whole team.
5. You work for a manager who--instead of indulging in victim behaviors of "why me?"--develops self-awareness by asking questions like, "Why do the same issues keep coming up over and over?"
6. You work for a leader who balances her emotions with reason, logic, and reality.
7. You work for a leader who assesses a situation from all angles before pulling the trigger. He processes the situation carefully and drills down until he gets to the root of the matter, going below the symptom level.
8. You work for a leader who is not motivated by power, wealth, status, fame, or approval. Instead, your leader is intrinsically motivated, humble, and acts with moral authority.
9. You work for a leader who does not internalize failure. She speaks about the good, the bad, and the ugly openly, because everything is a learning opportunity.
10. You work for a leader who carries out the sometimes-unpopular practice of "doing the right thing." (It's "unpopular" at times because it comes at the expense of profit, but it's always the right thing.)
10 Signs That Your Boss Has Low EQ
1. Your boss will not take responsibility for his feelings or actions, but blames others when things go south.
2. Your boss is authoritarian by nature. She'll attack, criticize, interrupt, lecture, judge, and belittle in order to establish control and power.
3. Your boss doesn't take your feelings into consideration, will try to analyze you and your actions, and often starts sentences with "I think you should...."
4. Your boss can't say no. He doesn't have the backbone to be assertive and draw the line. Simply put: He lacks boundaries.
5. Your boss is a people-pleaser, and usually worried about what other people think of him.
6. Your boss hides or exaggerates the truth about what's really going on. She doesn't tell you where you really stand with her in regard to your performance and how your role fits in with the overall picture and future.
7. Your boss uses politics to further a personal agenda for selfish gain.
8. Your boss lays guilt trips on you.
9. Your leader carries grudges, is unforgiving, tense, nervous, and makes people around him uncomfortable.
10. Your boss often is passive-aggressive, plays games, is indirect or evasive.
Well, besides the obvious--getting some solid professional coaching or mentoring and tying it into a performance improvement plan--every good leader knows that she or he can't stop learning and growing. It's continuous.
If that's you, immerse yourself in the ethos and practices of emotional intelligence. A while back, I wrote an article where I listed many great resources to start your journey. Also check out this list--my personal picks--for the best 20 books to read on emotional intelligence.