To prepare for the workplace of the future, workers should start thinking about building up their emotional intelligence now.
According to the World Economic Forum's The Future of Jobs Report 2018, emotional intelligence (EQ) is currently a top 10, in-demand work skill desired by most employers globally (coming in at No. 7).
By 2022, EQ will see a particular increase in demand relative to their current prominence today. However, not everyone is prepared. Research by Development Dimensions International (DDI) found that more than 50 percent of "frontline leaders" fell short in their communication abilities.
While a leader's cognitive ability (IQ) is required for the intellectual traits of the job, EQ paves the way for the communication skills necessary to successfully drive execution and inspire people to better outcomes. And many leaders are not ready.
The future of work is human and relational. And the bigger opportunity for leadership development lies in teaching future leaders that soft-skills are now the real hard-skills required to move forward in the age of machine learning and artificial intelligence.
11 questions to gauge your emotional intelligence.
Whether you're a front-line worker in a customer-facing role or in any managerial capacity, you may want to know where you stand against the high bar of emotional intelligence.
Answer the questions below to evaluate yourself in relation to eleven chosen behaviors of high emotional intelligence.
1. Empathy. Do you have the capacity to understand or feel what another person is experiencing from within his or her frame of reference?
2. Self-awareness. Do you seek honest feedback from others in a caring, trusting environment?
3. Curiosity. Are you driven to want to be your best by learning new things, growing, and improving?
4. Focus. When things around going wrong, are you able to differentiate between real problems and distractions in order to stay focused on what really matters?
5. Belief. Do you believe that the people and things in your life are there for a reason--that everything will ultimately work out for good?
6. Optimism. Do you choose to live each day by having a positive outlook and seeing the glass half-full?
7. Adaptability. Are you able to recognize when to stay the course, and when it's time for a change? In other words, when one strategy is not working, do you evaluate and determine if something else will work?
8. Servant-leadership. Besides focusing on your own success, do you also maintain a strong desire for wanting to see the people around you succeed?
9. Confidence. Are you comfortable with who you are, regardless of whether anyone is stroking your ego?
10. Forgiveness. When others have wronged you, are you able to forgive and forget, and move on?
11. Commitment. Do you keep agreements make a habit of keeping your word--in things big and small?