Little Rock, Ark.-based network operations center (NOC) services provider ClearPointe has announced that it will extend the functionality of Intel (NASDAQ:INTC) System Management Software 2.0 with Microsoft (NASDAQ:MSFT) System Center Essentials 2007 to support the managed services provider market.
"With Intel technologies, we are able to deliver our 'zero touch' remote management model, which eliminates the need for the onsite support typically required to resolve IT issues," Jeff Johnson, CEO of ClearPointe, said in a statement. "This innovative new way of remotely managing networks allows us to implement our self-healing ClearPointe Smart Agents to resolve a problem before it impacts a business. Our NOC services are backed by written service level agreements that guarantee services at a fixed cost."
ClearPointe and Intel are both active members of the MSP Alliance, the International Association of Managed Service Providers.