Can fast food put you on the fast track to success?
Mike Abramson, president of national fitness franchise D1 Training, may have an answer that will surprise you.
Although he now leads a multimillion-dollar company, Abramson credits much of his current success to his first job: working behind the McDonald's counter as a young teen. Abramson's time with the iconic fast-food franchise was decades ago, but the lessons he learned then are still valuable now, for any and all company leaders.
1. No task is beneath you.
At any restaurant, every member of the team has a role to play, and must pitch in when help is needed, no matter the task. Slinging burgers, mopping the floor, running the register--anything and everything. Learn to love all hard work. Your success depends on it.
2. Embrace mistakes--you might end up with an Egg McMuffin.
As Abramson points out, mistakes keep you grounded, motivate you to perform better, and can yield high-quality results. The Egg McMuffin was actually invented by Herb Peterson, a McDonald's franchisee in Santa Barbara. Be sure to provide your team with the freedom and flexibility to bring in new ideas. Have a vision, but let yourself learn and adjust, embracing mistakes along the way.
3. Learn how to deal with people.
Working behind the counter allows you to interact with customers--the good and the bad. Says Abramson, "Regardless of your place of work, being able to communicate with your team is the key to a competent and effective workforce."
4. Preparation matters.
Preparation can and often does make all the difference between success and failure. This is especially true in the world of business. Doing research on a potential customer for a sales call, organizing your notes for a speech, finding the data you need to make a smart decision--all are examples of preparation that will reduce stress and make you more effective.
5. A positive attitude goes a long way.
Your attitude is contagious. When the workplace is happy, you and your co-workers will be too. If your customer is having a bad day, you have the power to turn their mood around, if you keep your interactions positive. Always try to bring good energy to the table -- you get what you give.