Interaction Metrics

Customer feedback, customer service evaluations, and customer experience coaching agency.

Leadership:
Martha Brooke
Industry:
Business Products & Services
Location:
PortlandOR 
Founded:
2004
Employees:
5

Other Inc. Honors

MORE COMPANY INFORMATION

What is this?

Interaction Metrics is a customer experience agency that dramatically boosts the value of customer feedback, customer service evaluations and customer experience coaching. We’ve developed the one number you need to know: Quality of Customer Interaction™ Score. QCI™ is the most actionable, effective and profitable way to measure and improve the customer experience. We serve clients of all sizes in retail, medical, B2B and financial sectors.

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