We read every comment we receive through our biannual company surveys. In 2021 alone, that feedback led us to make hybrid and flexible work permanent; upgrade our Best Care Employee Assistance Program to provide free therapy sessions; and launch an employee-supported fund to help employees address unforeseen financial or emergency events. We offer every employee 16 hours of volunteer time per year and health plans with low-to-no monthly premiums. We have also introduced a monthly technology reimbursement stipend per employee and have weekly company-sponsored office lunches.

Our vision is to connect the world through a shared passion for tech and the human need for purpose. Our strategy, culture, and values align with that vision, and our employees embody what it means to be purpose-driven. Culture is as healthy as it is inclusive. Our DEI roadmap seizes every opportunity to empower allyship, diversity, equity, and inclusivity. We offer several employee resource groups to strengthen our community through information exchange and fundraising events. Our commitment to collaboration lives not just within teams but across functions, as we truly operate interdependently to meet a unified goal.

Our team members are dedicated to an ethical approach to every project. Our culture focuses on people first, family values, and mental health. We encourage team members to focus on a variety of self-care activities. Leadership has shaped a flexible time off program and has taken active steps to remove any stigma about mental health. The result of the culture-first approach is a high-quality work product and contented employees.

We believe culture doesn’t mean happy hours, free lunch, and unlimited vacation. While we do offer those perks, that is simply what they are: perks. We place emphasis on living out our core values every day so that we are able to create alignment and clear expectations with our team and their work. Our core values are exemplified through our recruiting and hiring process all the way to our leadership team and everything in between. Our expectation is that all employees consistently exhibit our core values of relentless improvement and being humble, accountable, authentic, and member-obsessed.

We acknowledge that support means different things to different people, so we’ve created a flexible environment and are open-minded regarding the needs of individuals and how they get their work done. With our distributed work model, it is very important that our people feel they are connected and part of a team. We are thrilled that our new employees regularly report feeling encouraged and welcomed. Our long-standing team members feel the same and often volunteer to speak in support of our company. Our core values are "customer first, always collaboration" and "think big, do small."