As we have grown, we have retained our family-like atmosphere. We believe in open communication. Management asks new employees to document their observations for their first 30 days and takes their notes seriously, as an outside perspective is often key to making improvements at the company. During the pandemic, we have held weekly virtual meetings for updates, observations, and feedback; virtual happy hours; and a Halloween parking lot party. For our virtual holiday party, team members received personalized gifts and were recognized for their contributions.

At Confidant, we provide a collaborative and supportive work environment, as well as ample time off, a combination that affords our staff the opportunity to consistently produce the highest caliber of work. We offer our team a very attractive benefits and perks package for a small agency, including bonus pay, a 4 percent matching 401(k), 100 percent company-paid medical insurance, life insurance, disability insurance, 20 paid vacation days, five paid sick days, 14 weeks of parental leave, free Citibike memberships, cellphone reimbursement, and more.

For us, culture is everything. We're a true meritocracy. The best ideas for marketing, selling, and building products win the day, regardless of whom they come from. We find ways to go above and beyond in expressing gratitude to our employees, including unexpected cash or gift card payments and stock option grants. We host office parties (both physical and virtual) to keep us all connected. Our culture leads to better ideas being implemented faster, as well as low employee turnover.

At Contentstack, we know employees feel valued when they are heard. We offer many opportunities for team members to provide feedback and have open discussions about ways leadership can improve. Employees are encouraged to offer their ideas and constructive criticism, which improves employee trust and satisfaction, resulting in a 96 percent retention rate. We value diversity and know a more diverse staff leads to more innovative ideas and improved performance. We also offer frequent growth opportunities for our team members to gain new skills both professionally and personally.

As a company, we want to give back in some small way, to those who serve. We do this by providing superior services at a fair price, and by providing the opportunity for our employees to work in a secure work environment and achieve their personal objectives. We maintain a flat corporate structure with low overhead costs, resulting in a higher percentage of every earned dollar going directly to our employees. Our high employee retention rates contribute to workforce stability, maintenance of institutional knowledge and efficiency of services.