To care for our customers and their needs, it is essential to take care of ourselves. We offer unlimited PTO and encourage each staff member to use their time off to disconnect, gain perspective, and focus on their overall well-being. Biyearly, we gather all 50-plus employees at a single location to connect, problem-solve, and brainstorm. If we reach our goals for the year, the entire company is rewarded with a trip to the beach. Some companies celebrate their sales representatives; we work hard to appreciate everyone’s contributions to our success.

We take time to celebrate our employees. On their first anniversary, they receive a $1,500 travel voucher and a poster detailing all the reasons their co-workers value them. On their second anniversary, they get a roller derby jersey with their nickname on the back. We've done some great hiring, and our team members always impress us with how quickly they grow. We have a quarterly performance review where employees review their managers and a biweekly happy hour where everyone gets a budget and is assigned a different person to order dinner or drinks for.

We are a self-motivated, positive, passionate, and competitive group of people. We put an emphasis on being ourselves, being curious, growing together, and being human. We believe diverse perspectives foster a healthier work environment and enable us to find the best solutions for our customers. We are constantly learning and improving our software and how we work. We push one another to do better and deliver a great experience for our customers. We are generous with our time to help teammates and kind even when providing tough feedback.

We empower our team to feel comfortable providing feedback and suggesting process improvements at any time. We’ve always been 100 percent remote, so we’ve had to figure out how to develop in-person relationships in a virtual environment. We encourage teamwork and independent thinking, and we celebrate successes together. Our micro-bonusing platform allows any team member to give a bonus to any other team member at any time. Our goal is to create a positive environment where we are constantly trying to improve as a company and as individuals.

Our culture is defined by our mission to be a people-first company that values team, community, opportunity, and growth. We put culture first at all levels of the organization. The formal and informal ways we come together and operate as a company are also driven first by our culture. From how we define policy and recommend where resources are spent, to our recurring meetings and celebrations, down to our benefits packages, our values guide our hand and inform our decisions and outcomes. We have a responsibility to be good citizens, provide opportunities, and give back where possible.