Company Profile

Mass Markets

Executes domestic inbound, and outbound contact center services and omnichannel customer service (phone, text, chat, e-mail, and social).

3-Year Growth
146%
Industry
Business Products & Services
Location
Iowa City, Iowa
Leadership
Anthony Marlowe
Year Founded
2013
Company Size
501-1,000 employees
Inc. 5000 Rankings
No. 2445 (2017)
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Data as of Publication on Aug. 11, 2020
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Mass Markets executes domestic inbound, and outbound contact center services, telesales and omnichannel customer service (phone, text, chat, email, and social). With a team of sales and service experts thriving on performance, Mass Markets is a mid-market Business Process Outsourcing (BPO) firm with the same technology and capabilities as the "big box aka Global BPOs." Mass Markets operates exclusively in the United States.

After 15 years, Mass Markets has extensive experience representing the most recognizable brands and Fortune 500s, executing high-quality business-to-business (B2B) and business-to-consumer (B2C) interactions across a wide range of industries, products, and verticals.

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