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Offers software and support services that enable an organization's internal help desk to create and access a knowledge base to improve the end-user support experience, increase support capacity, and reduce support costs.

2011 Inc. 5000 Rank:
# 4524
Leadership:
Jeffrey Weinstein
Industry:
Software
Location:
Clark, NJ 
Founded:
2001

Previous Inc. 5000 Rankings 

2010
#4845
2009
#3557
2008
#3171
2007
#2288

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