Our culture embodies a deeply rooted commitment to our product, our customers, and one another. We have five core values: put customers first; team over self; glass half full; focus on results; and bias toward action. We repeat these values day in and day out, at every weekly company lunch, and on every stage we take. This repetition is key to instilling important thoughts, missions, and values in ourselves and our teammates in a way that lasts.

We value teamwork, respect, collaboration, work-life balance, and world-class service, and we "walk our talk." Our team has mutual respect for one another, and we express appreciation for hard work every day. We provide excellent benefits and unlimited vacation time. We volunteer support for several charities and offer fun team activities such as boat rides in the bay, an escape room, and Padres games. We treat our clients, candidates, and consultants with the highest regard to build trust and develop lifelong relationships.

We are a people-first company and believe that by investing in our people and their futures, everything else will take care of itself. We surround ourselves with team members who see the importance of giving back, and the benefits of commitment to nonprofit organizations and partners. We invest more than 20 hours per employee each year because we believe it is critical to get outside of the office, offer support, and step back from professional lives. We are also committed to our people’s professional development and training, delivering our employees valuable lessons at the right pace and volume.

We put people first and care about all the people who help us turn our authors’ ideas, knowledge, and wisdom into finished works. Our team shows up with empathy, caring, and understanding for people, because people are the point of our business. That philosophy translates to success on many levels. Most important, we believe we will be measured by the differences we have made in people’s lives and by the relationships we create and nurture. Without those relationships, without people, nothing else matters.

Scribe launched Unheard Voices, a nonprofit arm of the company that offers free or deeply discounted publishing services to authors who can't afford them. Through the Scribe Book School, a series of online video courses, the company also offers its entire book-writing process for free.

We have established eight core values that shape who we are and how we behave, and throughout the year, team members recognize colleagues when they go above and beyond to live out those core values. We offer monthly Thrive at Work webinar sessions to provide a safe outlet for team members to share and discuss topics they are passionate about, from inclusion in the workplace to preventing meeting overload. To keep everyone engaged throughout the year, our “Cheery AF” community group plans fundraisers and silly events that help us stay connected and engaged with one another.