- 2018 Inc. 5000 Rank:
- # 778
- Bryce Maddock, 29; Jaspar Weir, 29
Bryce Maddock and Jaspar Weir started TaskUs in 2008 as a virtual personal-assistant service. They soon learned, however, that there was a much bigger business opportunity with a different customer segment: Instead of individuals, they could help fast-growing startups that needed to outsource customer service and back-office operations. Using their last $22,000, the two set up shop in a cheap office in Santa Monica, California, and started building their work force in the Philippines. Today, TaskUs has more than 5,200 employees and handles outsourcing for some of the biggest companies on the Web--including Groupon, Tinder, AutoDesk, and Whisper. Part of what has made TaskUs so successful is how the company has changed the working culture in an industry known for commoditizing employees. Its offices offer fitness centers, massages, open floor plans, and cafeterias. As a result, TaskUs boasts a lower attrition rate (14 percent) than the average outsourcing center in the Philippines (25 to 30 percent).
Note: All data as of 1/31/16