TaskUs

Provides omni-channel customer care and back-office support. Works with venture backed companies that are looking to grow at an exponential rate.

Co-Founders:
Bryce Maddock, 29; Jaspar Weir, 29
Revenue Range:
$ 117.3 M
$53.7 M
3-Year Growth:
645%
Industry:
Business Products & Services
Location:
Santa Monica CA
Founded:
2008
Employees:
7,286
Raised:
$15 M

Bryce Maddock and Jaspar Weir started TaskUs in 2008 as a virtual personal-assistant service. They soon learned, however, that there was a much bigger business opportunity with a different customer segment: Instead of individuals, they could help fast-growing startups that needed to outsource customer service and back-office operations. Using their last $22,000, the two set up shop in a cheap office in Santa Monica, California, and started building their work force in the Philippines. Today, TaskUs has more than 5,200 employees and handles outsourcing for some of the biggest companies on the Web--including Groupon, Tinder, AutoDesk, and Whisper. Part of what has made TaskUs so successful is how the company has changed the working culture in an industry known for commoditizing employees. Its offices offer fitness centers, massages, open floor plans, and cafeterias. As a result, TaskUs boasts a lower attrition rate (14 percent) than the average outsourcing center in the Philippines (25 to 30 percent).
Note: All data as of 1/31/16

Inc. 5000 Honors

Previous Inc. 5000 Rankings 

2017
#370
2016
#288
2015
#752
2014
#631
2013
#211

MORE COMPANY INFORMATION

What is this?

TaskUs provides next generation customer experience that powers the world's most disruptive companies through the partnership of amazing people and innovative technology. We provide Ridiculously Good strategy, business process optimization, revolutionary technology and the best talent to deliver transformational, digital scale. TaskUs has the best culture in the outsourcing industry because of our belief in always putting our teammates first. We are free from the burdens of on-premise legacy systems and old-fashion processes. The latest cloud technology makes the work we do seamless and our bottom-up management approach keeps us agile.

—Information provided by company
Twitter:
@TaskUs
Website:
taskus.com
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