- 2007 Inc. 5000 Rank:
- # 4149
Kip Tindell, John Mullen, and Garrett Boone got the idea for the Container Store after they noticed that many department stores lacked a solid selection of high-quality organizational products. Today, the Container Store sells a variety of boxes, crates, trays, and filing systems in retail outlets across the country. The Container Store touts its commitments to customer service and employee well being, as well as churning a profit, as the keys to its success. But because it sells predominately discretionary items--that is, items that customers don't view as an essential part of their lifestyle--the company could find its revenue shrinking in an economic downturn (as it did during the 2007-09 recession). Still, the Container Store believes that its loyal customers will carry it through tough economic times.