We made our first remote hire back in 2008, and more than a decade later, the majority of our employees work remotely. We prioritize healthy growth, putting mental health and physical wellness above all else. Our biweekly Open Office Hours with our CEO and biweekly Company Huddles keep everyone connected and informed. We remain committed to improving diversity, equity, and inclusion at the company and in the digital marketing industry at large. We have pledged to increase BIPOC talent from 27 percent to 35 percent by 2023, and we are already positioned to exceed that goal.

We prioritize a positive company culture above all else, keeping our people happy because they are the heart and soul of who we are. We fly our remote and headquarters-based staff to quarterly employee retreats, where we focus on re-invigorating our team, rewarding achievements, and recognizing our areas of growth. We offer paid leadership training through nationally recognized professional development programs and provide an array of benefits for our team, including but not limited to: unlimited PTO, remote work (regardless of location), $70,000 minimum wage, gym memberships, medical benefits, and 401(k) contributions.

We define culture as the collective story of our employees. Our approach is rooted in empathy, integrity, and transparency, and it includes an annual culture audit with means for anonymous employee feedback. As a result, we have updated our parental leave package, added continuing education and fitness apps, and sponsored free bus passes. Our mission of "work with impact" includes community outreach, sustainability initiatives, and charitable donations. This year, we plan to implement companywide volunteer opportunities, allocate hours to pro bono technical work, and introduce more internal committees to further employees’ passions.

The success of our business depends on the passion and purpose of our team members. We actively engage our employees by helping them identify their personal goals and via quarterly check-ins. We promote an atmosphere of growth and support fueled by accountability and through a transparent work environment. Every team member, from the CEO to the veteran employee to the new hire, is integral to the success of the company. This is evident in our core values, or SMILE: Superior knowledge and service, Meaningful relationships, Integrity in all things, Leaving a legacy of fun, and Exceptional educational experience.

Our mantra is "Be there for everyone," and we put this into practice with everyone on our team as well as with our clients. We think you should never have to choose between family and work, so we provide generous PTO and volunteer PTO so that we can take care of ourselves and our communities. Our zero-drama workplace makes it easy to celebrate one another's accomplishments, too. We love to cultivate our team members' unique strengths and "plant people where they will grow," and we'll be there for them as they do.