Zendesk

Provides cloud-based customer-service software for businesses.

2015 9-Month Revenue Revenue:
$146.1 M
Industry:
Software
Location:
San FranciscoCA 
Founded:
2007
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Zendesk founders Alexander Aghassipour, Morten Primdahl and Mikkel Svane.  Photo Credit: Courtesy Company

Mikkel Svane, Alexander Aghassipour, and Morten Primdahl founded software provider Zendesk to help customer service keep up with the cloud. Zendesk's software assists companies in managing customer-service requests that come in from a variety of channels, including email, the Web, social media, and the old-fashioned telephone. The company also has a variety of apps that companies can embed in their websites. However, the customer-service software industry has relatively low barriers to entry, so Zendesk has many competitors, including Atlassian, which raised nearly $500 million in preparation for its IPO at the end of 2015. But Zendesk believes that its competitive advantage is software that makes intercompany communication easier. Note: employee count as of Dec. 31, 2015

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Website:
zendesk.com