What was the most helpful advice you received as an entrepreneur? originally appeared on Quora - the place to gain and share knowledge, empowering people to learn from others and better understand the world.

Answer by Ritu Narayan, Founder and CEO of Zūm, on Quora:

I always tell people about Steve Blank's philosophy to "get out of the building." You have to be in the shoes of your customers, interact with them, have first hand experience of their pain. You can't just make decisions from within your office, you need to be a part of the world in which your business will live. You'd be amazed at what you might uncover. Also, be sure to test out your low-fidelity prototypes before they go too far. It's an ongoing iterative process that needs to start early and never end.

A second point is to bring in people who are like minded and have a shared passion for your mission. When people are all aligned with what you are trying to do and are fully committed to it, they will give it their heart and soul. It also makes for a much more cohesive and collaborative work environment. Interestingly enough, many of the people who work in our office at Zūm do not have children, but they still completely get the mission. Maybe it relates to when they were growing up and challenges their family had, or they have friends or siblings with children and this struggle. Regardless, everyone here is passionate about bringing peace of mind to busy families, which keeps us all focused and energized.

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Published on: Sep 25, 2017