What does the future hold for work and workplace culture in the coming decades? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better understand the world.
I believe that in the next 5-10 years, everyone will be using Slack or a channel-based tool like it. The way we communicate and interact with one another at work is changing in a really profound way, including a transition to messaging and mobile, and a real demand for transparency within organizations.
If we look back over the past 5-10 years, we've seen a move to messaging - people are used to communicating by text on their mobile phones, on WhatsApp, on FB messenger. Within a year, more than half of the workforce will be millennials. These are people who expect their business software to work as easily as the tools they use in their personal lives. The recently commissioned Slack Future of Work Study, conducted by Kelton Research, found 76% of knowledge workers hope to have more communication tools available to them in the future. More importantly, 80% of workers want to know more about how decisions are made in their organization and 87% want their future company to be transparent.
The way people work today is changing - from messaging environments to a multitude of cloud services, to a more open, dynamic work culture. This necessitates a collaboration hub. When we say collaboration hub, we don't just mean people sending messages to one another, but more broadly, the work enabled across teams, the apps and the integrations that make our customers around the world more productive.
Overall, the future of work is about better coordination and communication between people, as well as the increased importance of organisational performance.
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Editor's Note: This answer was submitted to Quora on January 24, 2019, ahead of Slack's announcement of its confidential filing for an initial public offering February 4, 2019.