Which employee perks go farthest when it comes to increasing productivity, and which are overrated? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better understand the world.
Being in the hospitality business, with crazy long hours, we find that some of the best perks are days off, in particular, we close our restaurants for seven major holidays and super bowl Sunday so our associates can be with their families.
We understand people are our most important asset and are committed to supporting them in whatever their needs may be. I cite several examples of this in my new book, We foster a family feeling within each of our restaurants and our company and so the associates feel like a part of something and feel cared for and respected.
Yes, pay is important, and we do pay our associates well, but it is not the most important thing. We hire and promote from within as much as possible. If you work hard and embrace our culture, then you are rewarded with opportunities for advancement. To feel you have found a career in a company is a great perk. People have a sense of "intrapreneurship" and attach their horse to our wagon and we move ahead together. On top of medical, dental, and disability insurance, we also offer 401k and a match because we also care about providing for our associates with retirement and security.
One perk I don't feel is effective is a bonus plan. It has been my experience that those can actually be demotivating and cause people to cut corners just to make numbers. It takes the care and concern out of the equation which is the opposite of what we want to achieve.
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