As a manager, you have one job that supersedes all others and that is gaining the trust of your employees. Don't be fooled by the phrasing; it sounds a lot easier than it actually is. It takes time, work, and dedication. If you don't know where to start, then these tips should help.
1. Be transparent
This is probably the best advice I can give you. Be transparent; be honest. As long as you're up front with your employees, there's nothing you can do to completely lose their trust. I don't mean being transparent on Mondays, by the way. It's an everyday commitment. The point is to get your employees to believe in you.
2. Deliver on promises
If you ever promise anything to employees, make sure that you deliver. This can be something small, like promising a pizza party if you receive a certain amount of positive reviews on Yelp that month. It can also be a bit more serious, like promoting employees after promising advancement opportunity.
3. Look out for their best interests
It's not hard for employees to tell if you're looking out for their best interests. This includes everything from giving them the right training to sponsoring a good health insurance plan. If an employee is sick, then tell him or her to feel better and to take time off to recuperate.
4. Recognize hard work
At the end of the day, employees want to know that management notices their hard work. A simple "thank you" can go a long way as long as it's sincere and has good timing. Don't underestimate the motivation that comes from employee recognition.
5. Invest in them
If you invest in your employees, it shows that you believe in them and want them to stay with the company. Investing in employee training shows that you don't just care about product--you also care about staff members' personal and professional development.
Do your employees trust you?
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