When you start a business you should have a very clear and concise idea of what the business is and what it will do. I did when I started my first business. Like most new entrepreneurs we rolled up our sleeves and got to work in the business immediately. We had a plan so what could stop us right? The problem was we never stopped to listen to anyone about what we were doing and how we were doing it and that nearly cost us the business. When we stopped and starting listening we found the success we had been chasing.
1. Listen to Your Employees
One of the biggest issues a small business owner runs into is not listening to their employees. The dream may be yours, but your employees are on the front lines every day. By always telling them how things should be and never listening to their complaints or suggestions you are missing out on a valuable resource which could be used to grow your business.
2. Listen to Your Customers
Your customers are ultimately the people who sign your checks so you may want to listen to what they have to say. Instead of sales pitch after sales pitch you should get to know your customers on a more intimate basis. You will make more money in the long run by developing a rapport with your clients – a rapport which comes from listening to them.
3. Listen to Your Mentors
If you have started your own business it is a safe bet that you have at least one mentor whether it be your father, another business owner, your pastor, or someone else entirely. Sometimes people get a little cocky on a little success and start to believe they know it all. Stay humble and remember that your mentor may have the answer to a problem that you have 5 years from now when you think your business is running smoothly.
4. Listen to Your Family
Your family sees on your face the things that you don’t see yourself. If they are telling you that you are pushing yourself too hard you should listen to them because if you are pushing yourself too hard your business is feeling it too.
5. Listen to Yourself
At the end of the day this business is your idea and your instinct should prevail. Listen to what everyone else has to say and then go with what your heart says is the best idea. Just make sure that the decision is made after careful thought and not on a whim.
The entire world would probably be better off if we talked less and listened more. One thing that is sure is that your business will be better off and will grow when you start listening.
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