In the midst of a global pandemic, and over a year after we experienced an unprecedented shift to remote work, organizations are rebuilding their resilient workforces. Certainly, no one can perfectly plan for unexpected disasters like a global pandemic. However, in a moment, organizations' internal infrastructures, policies, and processes were rendered "useless" -- causing rippling disruptions that have impacted the very idea of work-life balance.
The Cause of Burnout
Let's rewind and go back to the beginning, when Covid-19 first wreaked havoc. Many organizations were not prepared to adopt a fully at-home workforce model. The result? A lack of proper tools. These days, employers and employees alike have figured out work-from-home and have created the necessary environment needed to deliver quality work. Still, this transformation did not occur overnight, and the hard truth is that the balance between work and personal life has been blurred.
It's easy to sign on early at 7 a.m. and get out those few emails that you've been meaning to send. In fact, increased workloads and longer hours are a recurring theme due to prolonged remote work-- and nearly every industry is experiencing major burnout issues. Despite employers encouraging vulnerability and transparency to promote mental health among employees during the initial transition, building a resilient workforce requires lasting intention on the employer's part.
No Longer a "One-Size-Fits-All" Model
Many organizations have been slow to adapt over the past 18 months and remain reluctant to accept that a fundamental change has occurred in the power dynamic, making it an employee market. The value placed on employers' willingness to be flexible and agile, and to listen to the needs of their employees, has increased exponentially.
This is a big deal, as the idea of "mandating" policies is becoming a relic of the past -- creating a blueprint for an incremental shift towards "build your own policy" models. It's important to note that organizations shouldn't rush to rewrite policies as the only way to adapt and operate a disrupted workforce. Rather, it's as simple as going back to core values and being reminded as to why they matter. That is the first step to building a resilient workforce.
After all, the "one-size-fits-all" model is no longer applicable. By going back to the basics, organizations that encourage open communication and trust from managers to their teams are driving inclusivity in the workplace. Resilient workplaces are intentional, and organizations that proactively recognize collective strength are achieved by implementing forward-thinking policies that work for every team member. These are the ones leading the new wave of the future of work.