WireAllison Fass 7 Simple Social Media Moves That WorkLikeable founder Dave Kerpen personally responds to thousands of Tweets, emails, and messages every day. Crazy, or genius?
Social MediaVictor Ho One Simple Metric You Need to Determine Marketing ROIStruggling to calculate return on a text campaign or Facebook investment? Just apply this single, simple equation.
Social MediaJessica Stillman How to Bounce Back From a Social Media DisasterMade a major flub in front of the whole world on social media? Here's how to respond and keep your reputation.
LeadJustin Bariso After His Comments on Obesity, the Internet Came for This CEO. His Response Is a Lesson in Emotional IntelligenceThe recent Sweetgreen incident provides a great case study in how emotional intelligence works in the real world.
Social MediaHillel Fuld 5 Ways to Use Twitter to Your Advantage and Grow Your NetworkDon't damage your reputation online-- and your potential to cultivate important relationships-- by using Twitter the wrong way.
E-commerceGabrielle Bienasz Your Business May Soon Be Able to Make In-App Sales on TikTok A pilot program, reportedly set for expansion in the fall, will allow Shopify sellers to sell directly on the social media platform.
MarketingJoan Westenberg Why Storytelling Is More Important than Building a Presence OnlineConnecting with customers and your community goes further than how many followers you have or how often you post.
SalesYoung Entrepreneur Council 5 Steps to Optimize Your LinkedIn Profile to Get More Sales LeadsYour first step is to design your LinkedIn profile to attract high-quality leads, creating a profitable, inbound lead channel.
LeadJustin Bariso The French Open Ordered Naomi Osaka to Meet With the Press, or Else. Her Response Was a Master Class in Emotional IntelligenceNaomi Osaka's decision to pull out of the French Open is a powerful lesson in emotional intelligence. But to fully appreciate why, we have to remember the events of the past few days.
LeadJustin Bariso Starbucks Fired a Barista Soon After He Called Out a Crazy Order. They Should Have Given Him a PromotionWe've seen this story before--and it doesn't end well.
LeadEntrepreneurs' Organization 8 Tips to Improve Your Writing as an EntrepreneurBusiness leaders have great ideas, but don't always share them clearly in writing. It's time to change that.
The Future of WorkCameron Albert-Deitch Why You Should Care About Florida's New Social Media 'Deplatforming' LawA new Florida bill bans social media companies from removing political candidates. It could have implications for any U.S. business hosting its own online community.
Small Business WeekGabrielle Bienasz How Viral TikToks Are Helping Main Street Businesses Take OffWhile e-commerce brands have known the power of viral TikToks for a while, brick-and-mortar businesses are starting to catch up.
Social MediaPeter Roesler What You Need to Know About Using Facebook for Business GrowthFacebook is a powerful tool, and when you use it properly, it can lead to significant business growth.
Social MediaAnna Meyer Demi Lovato Filmmaker: To Make Great Branded Content, Follow the Super Bowl RuleProducer and entrepreneur Michael D. Ratner explains how to build an engaged audience by making content people can't get enough of.
Social MediaRichard Beaulieu The Social Media Posts That Could Get Your Company SuedMean tweets can open companies to unexpected litigation.
Social MediaGabrielle Bienasz Apple Versus Facebook: What You Need to Know About Tim Cook and Mark Zuckerberg's BattleApple's new operating system could hurt Facebook's revenue and change advertising on the platform for small businesses.
Social MediaJustin Bariso You're Using Social Media All Wrong. Here's What You Should Do InsteadTransform your social media strategy by asking two simple questions.
Social MediaGabrielle Bienasz The Entrepreneur's Guide to ClubhouseThe audio-chat app offers a dauntingly vast collection of groups and events for business owners. Here are some recommendations to cut through the noise.
Social MediaDiana Ransom Welcome to the Golden Age of Social Listening A look at what happens after the Reddit 'meme stock' episode--and why it'll mean change is coming for every business.
Social MediaHillel Fuld So You Joined Clubhouse. Now What?Some tips on how to gain traction for your business on the platform.
LeadBill Murphy Jr. Mark Zuckerberg's Big Problem Has Been Obvious for 17 Years, but Nobody Wants to Admit ItWhat if nobody could ever tell you that you're wrong?
Social MediaMinda Zetlin Internet Trolls Cost This Founder Her Business and Home. Here's How to Protect YourselfSara Christensen posted a picture of a job applicant in a bikini to Instagram. Her life was destroyed.
Social MediaStacy DeBroff 5 Tips to Avoid Influencer Marketing DisastersShortcuts in influencer marketing do not equal payoffs.
Social MediaChristine Alexis How to Celebrate Black History Month Using Social MediaIn 2021, brand advocacy is an expectation of consumer. Here's how to voice support in an appropriate way.
Social MediaJoely Simon 3 Strategies for Making Your Business Viral on TikTokTikTok is a great way to promote your business, but the rules for success can be different from other social media platforms.
Business BooksJessica Stillman This Saga About the Rise of Social Media Was Just Crowned Best Business Book of 2020The book combines soapy insider drama with deep insights into how social media took over the world.
Social MediaGabrielle Bienasz How to Get Your Business Started on TikTokHere are the tips you need to know for creating videos and building an audience on the social platform.
MarketingMelina Palmer How to Use Fickle Social Media Trends for Lasting Business BenefitsChasing trends isn't a great strategy for most businesses, but you should still watch for social media trends. When properly leveraged, they can have a huge impact on your bottom line.
LeadJustin Bariso Ocean Spray Just Gave the Viral Skateboarding TikTok Guy an Extraordinary Gift. It's a Lesson in Emotional IntelligenceAfter his car broke down, an Ocean Spray customer's video went viral. Ocean Spray saw a golden opportunity.
Social MediaYoung Entrepreneur Council 3 Ways to Strengthen Customer Trust With Social MediaStart with these tips to build better trust with your customers online.
Social MediaJustin Bariso McDonald's Left Customers Hanging on Facebook. What Burger King Did Next Was BrilliantBurger King's ad campaign is a great example of how brands can use emotional intelligence to build meaningful connections with customers.
Social MediaAmy George LinkedIn Rolls Out 2 New Features: 'Stories' and Video MeetingsBut it's less about how you engage with your network than that you actually engage with your network.
Social MediaMinda Zetlin Chick-Fil-A Just Fired an Employee for Doing Something Customers LoveShe explains how to get twice the Mango Passion Tea Lemonade for the same price.
Social MediaYoung Entrepreneur Council How Your Brand Can Start Meaningful Conversations OnlineIt's time to change the narrative and engage in discussions that matter.
Social MediaMinda Zetlin Bill Gates and Elon Musk Had Their Twitter Accounts Hacked. Every Leader Should WorryWarren Buffett, Jeff Bezos, Joe Biden, and Kanye West also had their accounts hacked.
Icons & InnovatorsMinda Zetlin How a 2-Word Tweet Cost CrossFit Founder Greg Glassman His JobGyms left. Reebok pulled out. The company's future is unclear.
Icons & InnovatorsMinda Zetlin Alexis Ohanian Quits Reddit Board, Asks for Black ReplacementResignation is an 'act of leadership,' says Ohanian, after anti-racism protests on the platform.
Social MediaYoung Entrepreneur Council Scale Your Company by Leveraging Your Customer FeedbackUsing social media, don't miss out on the opportunity to learn more about what your customers want and need.
Social MediaAmy George LinkedIn Launches Newest Way to Interact With Your NetworkLinkedIn is rolling out a new feature: polls. It's the latest way the professional social networking platform suggests for users looking to engage with their connections.
Social MediaBill Murphy Jr. 3 LinkedIn Secrets From Bestselling Author Brad Meltzer'The X-factor in any writing is, does the author care about what they're writing? And it's the same on LinkedIn.'
Social MediaMandy Gilbert 5 Tips to Turn Employees Into Brand AmbassadorsYou've got an all-star team. Here's how to let them shine for your brand online.
Social MediaAmy George LinkedIn Advises Users to Focus on Transferable SkillsDuring this time of economic uncertainty and the coronavirus pandemic, LinkedIn recommends users focus on transferable skills. Here's what you need to know about leveraging your skills within your LinkedIn profile.
Social MediaMelina Palmer 3 Ways to Stay Connected While Social DistancingPhysical separation creates the perfect opportunity to stay socially connected and expand your network.
Social MediaStephen Key Social-Media Mistakes You Don't Know You're MakingWith social media, you are your own publicist. If your posts are met with silence, here's what you're missing, and what to do instead.
Social MediaJeff Steen 5 Things To Avoid on Social Media in the Wake of a CrisisAs convenient and efficient as social media is in the world of communication, it's critical that leaders do not mislead their followers when catastrophe hits -- and threaten greater fallout
MarketingAmanda Pressner Kreuser New Tools From Instagram, Pinterest, and Facebook Make It Easier Than Ever to Drive Revenue Through SocialSocial has always been more of a brand awareness play than a direct revenue driver. But key changes by the major players--Facebook, Instagram, and Pinterest--are changing all of that.
Startup LifeJessica Stillman Scientists Can Now Guess Your Job Based on Your Social Media FeedsCould Twitter become the new career aptitude test?
Social MediaYoung Entrepreneur Council 5 Ways to Use Social Media to Create Better EngagementsBuild relationships with your audience and win loyal customers by investing in your social media presence.
LeadDustin McKissen It's OK to Be Concerned About the Coronavirus, But If You Have a Little Influence, Use It to Promote LogicEach of us can exert influence among our network and on our platforms. Let's use it the right way.
LeadJim Schleckser Why All Your Decisions Are Front-Page NewsNews travels fast -- secret news even faster.
Social MediaAmy George 5 Ways to Help Your Employees Shine on LinkedIn While Elevating Your Own BrandYou should encourage your employees to be active on LinkedIn -- not for their own benefit, but for the good of your company. Here's how you empower your team to be your brand ambassadors on LinkedIn and beyond.
Social MediaAmy George LinkedIn Just Launched a 'Featured' Tool, and You Should Put It on Your Profile ASAP. Here's HowLinkedIn quietly unveiled 'Featured,' which users should deploy right away on their profiles. It appears below users' 'About' and offers them a chance to more prominently show off articles, videos, web links and other media in which they've been featured.
Social MediaYoung Entrepreneur Council 8 Entrepreneurs Share Their Top Social Media Tips for 2020Social media trends are constantly changing, but these tips are worth following for long-term success.
Social MediaAmanda Pressner Kreuser 4 New Social Media Trends You Need to Know for 2020You're not imagining things. Social is definitely getting weirder--and that's just one of the factors that will shape how you create content in the year ahead.