Microsoft has announced their new cloud offering in CRM, called Dynamics CRM. New competition for is a good thing, and Dynamics presents a consistent interface similar to Outlook. But can they compete in the cloud? PC Magazine has the final word:

"Microsoft is not being subtle in its attempts to snatch market share away from and Oracle. Customers of either those services that switch to Microsoft Dynamics CRM between now and June 30, 2011 qualify for the Cloud CRM for Less offer. Customers will receive up to $200 per user, applicable to services much as migrating data or customizing the solution."