TechnologyJustin Bariso This Company's Approach to Remote Work Is the Worst I've Ever SeenThis company measures productivity not on results, but on how much time you spend clicking buttons.
LeadJason Aten Bill Gates Says the Pandemic Has Set Us Back 25 Years. What It Will Take to Change ThatIn both health and economic outcomes, the pandemic has taken a tool.
LeadJason Aten In a Heartfelt Note, Bill Gates Reveals the Most Important Lesson He Learned From His DadEveryone should empower the people around them as Bill Gates Sr. did.
TechnologyJason Aten These 3 Tips for Better Zoom Meetings Are So Simple They Were Inspired by First GradersIf all video meetings were more like this, work would be a lot more productive--and fun.
LeadJustin Bariso Netflix's Unlimited Vacation Policy Took Years to Get Right. It's a Lesson in Emotional IntelligenceIn his new book, Netflix CEO Reed Hastings tells the story of how the famous 'No Vacation Policy' came to be. He teaches some important lessons in the process.
TechnologyJason Aten Microsoft May Have Lost Its Bid for TikTok but It Won in This Far More Important WayThe tech giant's bid was rejected by TikTok's parent company, but that may be very good news.
TechnologyJason Aten Zoom Is Making a Major Change to Protect Security. What You Should KnowTwo-factor authentication is coming to all Zoom accounts.
TechnologyEntrepreneurs' Organization How Mobile Apps Help Retailers Solve Pandemic ChallengesDone right, mobile apps improve both employee and customer experience while keeping shoppers safe. Is your company leveraging these benefits?
TechnologyJason Aten Walmart's Battle With Amazon Is About to Hit New HeightsThe retail giant is piloting a drone-delivery service in North Carolina, showing how intense the competition for your online shopping really is.
TechnologyJason Aten In Its Battle With Apple, Epic Did What No Brand Should Ever DoThe game developer sacrificed its credibility, and its users, to advance its own business interests.
Icons & InnovatorsJustin Bariso Intelligent Minds Like Tim Cook and Jeff Bezos Embrace the Rule of Awkward SilenceThe rule of awkward silence has always been valuable. But in a world of instant gratification, it's more useful than ever.
TechnologyJason Aten Disney Just Tried a Huge Experiment. Why It's Actually a Brilliant MoveThe studio's release of 'Mulan' is a lesson in creating experiences for your customers.
TechnologyJason Aten Apple's iPhone 12 Event Hashtag Was Trending and Apple Hadn't Even Announced It YetIt's a remarkable example of the power of a brand.
ProductivityJim Schleckser 4 Strategies to Improve Your Email ProductivityA few easy techniques can make everyone more productive in your office. Here are four strategies to improve your email productivity
TechnologyJason Aten Netflix's CEO Has Strong Feelings About Remote Working. Why He's Anxious to Get Back to the OfficeRemote working isn't going anywhere, but Reed Hastings is making it clear he isn't a fan.
LeadJustin Bariso The McDonald's Response to Viral TikTok Video Is an Epic FailIt's a huge missed opportunity--and a master class in how not to communicate.
TechnologyJason Aten Google Just Got Very Bad News and It Could Change the Way You Use the InternetThe Department of Justice is expected to file its largest antitrust suit since Microsoft. Here's what it could mean for search, advertising, and Google Maps.
LeadJason Aten Bill Gates Says These Are the 2 Questions He Always Asks When Solving Big ProblemsFrom Microsoft to fighting Covid-19, the billionaire says his approach hasn't changed.
TechnologyJason Aten Apple Is Delaying a Major Change to iOS 14. What It Means for Your PrivacyThe iPhone maker will give developers more time to figure out how to handle asking permission before tracking users.
TechnologyJason Aten These 3 Features Make the Apple Watch a Remote Worker's Best FriendWhy the Apple Watch is the perfect productivity tool you need right now.
TechnologyJason Aten Apple's Latest Ad Is a Hilarious and Terrifying Look at Why Privacy Matters on Your iPhoneThe iPhone maker wants to remind people that you can have it both ways--great devices and privacy.
TechnologyJason Aten Apple and Google's Covid-19 Exposure Notification Just Got a Major Update and It Changes EverythingThe tech giants are hoping Exposure Notification Express will increase adoption by streamlining the opt-in process.
TechnologyJason Aten Zoom Is Now Worth $130 Billion. The Reason Why Is SimpleThe company built a platform around the most powerful customer experience--simplicity.
TechnologyHoward Tullman Are You Addicted to Your Devices? Take This TestGo ahead and try to ignore that text. Or switch off the phone. For many of us, being attached to the internet and social media is as fundamental as food.
TechnologyJason Aten No, Apple Isn't the New Microsoft, It's the New FacebookHas the tech giant lost sight of what made its customers fall in love with its brand in the first place?
LeadJustin Bariso United's CEO Sent an Email at 3:30 in the Morning. It's a Lesson in Emotional IntelligenceFor years, airlines have been short-changing customers. This could be the start of something different.
TechnologyJason Aten Why Everyone Wants a Piece of TikTok Right Now, Except the Company's CEOThe video sharing app's still-new boss is leaving just as more potential buyers express interest in the platform.
TechnologyJason Aten Why Facebook Is Very Worried About Apple's iOS 14It's not just about the potential short-term loss of revenue.
TechnologyJason Aten The 9 Simple Words That Made Amazon a Trillion-Dollar CompanyAmazon Prime started off with the simple idea that 'we hope to earn even more of your business.' It seems to have worked.
TechnologyJason Aten I Flew on Delta to New York City During the Pandemic. I Didn't Expect ThisIt's a lesson in the extraordinary power of expectations.
TechnologyJason Aten Apple's Covid-19 Tracker Is Causing Confusion. Here's What You Should KnowThe new Covid-19 exposure notification is raising concerns, and it highlights the challenges tech companies face when it comes to earning trust.
TechnologyJason Aten Apple Stores Are Open, but the Experience May Never Be the Same. That's Not Necessarily BadHow does the ultimate retail experience cope in a world of social distancing? By reimagining everything.
TechnologyJason Aten Microsoft Is Adding Transcription to Word, and It's a Killer Productivity FeatureThe software giant is adding A.I.-powered voice recognition and transcription to Word, and it's really good.
TechnologyJason Aten Zoom Just Failed Its Biggest Test. Its Apology Is an Extraordinary Example of Emotional IntelligenceThe company's outage as millions of students started school was bad. The apology was brilliant.
Employee TrainingJustin Bariso Google's Plan to Disrupt the College Degree Is Absolute GeniusGoogle's new 'career certificate' program is just the right thing, at just the right time.
TechnologyJason Aten Black Friday Is Going to Look Very Different. What Your Business Should Do Now to PrepareHere's what experts say you should do to get ready for an unusual shopping season.
TechnologyJason Aten This Simple Email From Apple Is a Brilliant Example of How to Delight Your CustomersTechnology makes it possible to create an incredible user experience.
LeadBill Murphy Jr. Walmart Just Explained the Future, and Then I Realized What's Been MissingThis isn't happening on anyone else's timeline.
Social MediaMinda Zetlin Chick-Fil-A Just Fired an Employee for Doing Something Customers LoveShe explains how to get twice the Mango Passion Tea Lemonade for the same price.
LeadJason Aten Target Is Beating Amazon and Walmart in a Big Way With This Simple StrategyThe retailer has doubled down on its strengths like same-day delivery and curbside pickup to deliver its best non-holiday quarter ever.
TechnologyJason Aten Enough With Working From Home--Amazon Is Making a Big Bet on Getting Back to the OfficeThe e-commerce and tech giant is investing $1.4 billion in offices and adding 3,500 jobs in five cities. The question is whether workers will be as excited about it as the company.
TechnologyJustin Bariso Google Has a Plan to Disrupt the College DegreeGoogle's new certificate program takes only six months to complete, and will be a fraction of the cost of college.
TechnologyJason Aten Chrome Has Owned the Web for Years. The Next Version of macOS Could Change ThatThe next version of macOS, called Big Sur, comes with a new version of Safari that may make you want to dump Google's browser for good.
LeadJason Aten Work From Home Is Here to Stay. This CEO Isn't Happy About ItAs many companies tell employees they can keep working from home, Marriott CEO Arne Sorenson expresses frustration that it will hurt the economy.
LeadJustin Bariso This 1-Word Email From Tim Cook Is a Lesson in Emotional IntelligenceA very simple email--with a lot to read between the lines.
TechnologyJason Aten Walmart Just Gave Its Customers Another Good Reason to Cancel Their Amazon Prime MembershipThe retail giant is partnering with Instacart to offer same-day grocery delivery in a test that could be bad news for Amazon.
LeadBill Murphy Jr. Apple Just Faced Its Biggest Threat in Years. These 5 Words Explain It AllIt's all about who bears the burden--your company, your customers, or somebody else.
TechnologyJason Aten Here's When We Will Get Back to Normal, Bill Gates Says, and What It Will Take to Get ThereWe probably won't have an effective vaccine until next year. What that means for your business.
TechnologyJason Aten Apple and Google Just Got Played in an Epic Way. Why It Still Won't Change AnythingFortnite maker Epic Games launched a massive PR and legal battle against the tech giants.
TechnologyJason Aten Apple Is About to Announce Its Most Important Product Ever, and It Isn't an iPhoneThe iPhone maker is expected to roll out an all-in-one services bundle this fall, called Apple One.
TechnologyJason Aten Facebook's Best Feature Is a Powerful Insight Into What Your Customers Care About MostPeople want to remember how they felt during the important moments in their lives. Facebook Memories helps them do exactly that.
Inc. 5000Brooke Henderson Google Customers Needed Support. This Ex-Employee Built a Business Around ItHe helps founders make the most of cloud tools. When Covid-19 hit, his service was critical to companies that could no longer afford it. He helped them anyway.
Inc. 5000Tom Foster 'A Growth Industry Like I've Never Seen': Inside America's No. 1 Fastest-Growing CompanyHe is a first-generation entrepreneur--and was early to see that privacy laws are creating a massive market.
TechnologyJason Aten Twitter Might Be Pursuing TikTok. TikTok Might Be Suing TrumpTikTok is still at the center of a wild series events but it's all because it has something very valuable.
TechnologyJason Aten Apple Just Did the 1 Thing No Brand Should Ever DoFor years, the company represented the underdog. Now it's firmly on the other side.
