How do you handle yourself when issues and problems arise in your small business - are you reactive or responsive?
When things feel chaotic and the stressors are piling up, take a breath. Consider the urgency of the situation before diving into possible solutions. Metaphorically, is the house on fire, or is bread burning in the toaster? Slow down your thinking - especially if you're thinking the worst - and do a factual assessment. From there, you can begin to devise the best solutions and keep your cool, which are two critical skills for any good leader.