From employees and contractors who need to perform better, to suppliers who botched an order, we all need to give difficult feedback from time to time. Here’s a simple approach that makes it easier.

  1. Start by giving them an honest compliment.
  2. Say what you think they could've done differently.
  3. Explain in detail what you'd like them to do in the future.
  4. Highlight their strengths by telling them something they do well.