From employees and contractors who need to perform better, to suppliers who botched an order, we all need to give difficult feedback from time to time. Here’s a simple approach that makes it easier.
- Start by giving them an honest compliment.
- Say what you think they could've done differently.
- Explain in detail what you'd like them to do in the future.
- Highlight their strengths by telling them something they do well.
Feb 25, 2017