When founders launch their companies, they act as innovators, accountants, HR professionals, and administrators. As the business grows, however, wearing multiple hats becomes unsustainable. Founders need to focus on big-picture goals, and they often lose money when their teams shoulder administrative tasks in addition to their specialized responsibilities.
Fortunately, new tech solutions present game-changing automation and outsourcing opportunities. Services such as Expensify make expense reports easy to manage for employees and administrators.Customer relationship management software such as Pipedrive helps businesses track customer interactions and satisfaction, increasing the likelihood of recurring revenue.
These lightweight, data-driven solutions allow startups and small business teams to focus on growth without getting mired in administrative duties.Management information systems and human capital management software enable companies to track performance and identify which departments perform well and which need revisiting. They also help teams standardize their procedures, eliminating confusion and wasted time.
Streamline by Delegating Tasks to Technology
You can see these changes in a wide range of companies. Historically, telemedicine and travel booking were hampered by inefficient, clunky systems. But tech is changing the way people interact with these sectors. Companies such asDoctor on Demand, which partners with my organization, connect users to physicians through an app. Instead of scrambling to reach their primary care providers when their kids are sick, people can get instant, affordable consultations when they need them.
Airbnb and HotelTonight stripped out the administrative inefficiencies once inherent in travel booking by making it easy to find and reserve accommodations around the world with their simple apps.Streamlined paperless solutions save people time and money in many areas of their lives, including healthcare, banking, and travel.
If you're a startup founder looking for ways to streamline your administrative operations, improve employee efficiency, and save money, it's time to look at management software options. Follow these steps to determine what you need, which products suit your company, and how to implement them successfully.
1. Assess your needs honestly. You may not need a full administrative solution if you have certain tasks under control, or you may want a complete system overhaul. If you want to improve your talent acquisition process or improve employee reporting capabilities, SilkRoad or BambooHR, other partners of ours, might be good options.
Have your team track the amount of time they spend on administrative tasks that can be outsourced or replaced by technology. Then, compare the costs of having them continue to handle those tasks versus using a tech solution.
2. Research available products. Attend webinars and demos for great technology solutions, and reach out to companies you think have an option that suits your needs. The more information you have about different technology platforms, the better choices you can make for your business.
3. Communicate with your team. Automated admin systems make your business more efficient, but they can't replace human ingenuity and experience. Keep your staff informed about the options you're considering, and be honest about how the changes will impact their jobs. You win their trust and avoid tension in the workplace by presenting a clear plan for their evolving roles in the company.
4. Utilize dashboards and analytics. Once you've chosen a solution, make use of dashboard-style views and data tracking to see whether the new system is as effective as you expected. Look for ways to streamline processes further, and reach out to team members who are struggling with the new technology.
Data-based management systems are changing the way businesses operate. By freeing up vital time and resources, they empower you to focus on delivering great products instead of outdated processes. Management systems give companies a clear path toward optimization and success.