Small Business WeekLeigh Buchanan Small Business Week Is Here. These Are America's Most Intriguing Hot Spots for EntrepreneursSome small companies absorb the flavor of their environments. For Small Business Week, we visit a few of these distinctive 'character clusters.'
Small Business WeekLeigh Buchanan 'They Dropped Me Off in a Jungle for Nine Months.' Now This Green Beret and Others Are Starting Companies Back HomeIn the towns around Fort Bragg, North Carolina, retired Special Forces soldiers apply to their companies what they learned in combat.
Family BusinessLeigh Buchanan How a 126-Year-Old Philadelphia Market Beloved By Locals Brings in $60 Million From Tourists Every YearReading Terminal Market has undergone many changes in its long history, but its merchants have never strayed from its mission as a one-stop shop for locals' and tourists' every food craving.
Small Business WeekLeigh Buchanan Why Small-Business Owners Flocked to Orlando for This Year's 'Spring Break for the Construction Industry'At Ritchie Bros.' Orlando auction, small contractors buy and sell very big equipment.
Small Business WeekLeigh Buchanan Even the Rich and Famous of Beverly Hills Need to Buy Hardware and Produce. Here's Where They ShopIn the shadows of Beverly Hills' glamorous global giants, Edelweiss Chocolates, Arturo's Shoe Fixx, and other mom-and-pops provide their versions of luxury service.
Small Business WeekLeigh Buchanan Are These the Best Main Street Businesses in America? Their Customers Sure Think SoSmall Business Week offers an opportunity to shine a light on Main Street companies that don't make a lot of headlines, but remain beloved by their clientele year after year.
Small Business Week 4 Tiny Companies That Have Mastered Customer Service in a Way the Giants Can'tThey have made an art form of hands-on care and meticulous attention to the needs of their clientele.
Small Business WeekLeigh Buchanan How Can Local, Small Businesses Compete with Big Chains? These 4 Gems All Use This 1 StrategyCustomers flock to these businesses for unusual products from unicorn pinatas to rare Perry Como albums.
Small Business WeekLeigh Buchanan How to Turn Your Quirks Into Your Business's Competitive AdvantageEstablishing a distinctive personality can take a company far.
Small Business WeekLeigh Buchanan 41 Years, 53 Years, 109 Years: These Local Businesses Know What It Takes to Last for DecadesMost Main Street companies fade away over time, but the great ones hang on to become beloved local institutions.
Small Business WeekLeigh Buchanan Here's the Secret Sauce for Turning Your Business Into a Beloved Community FixtureThrough participation in local events and other savvy engagement efforts, these companies have managed to weave themselves into the fabric of their home cities.
LeadBill Murphy Jr. People Who Use These 5 Negotiation Tricks Have Very High Emotional IntelligenceIt's not about being nice. It's about being smart, and improving the odds of getting what you want.
MarketingMinda Zetlin Coke's Soccer Sponsorship Backfires Spectacularly in 'Bottlegate' as Star Players Shove Bottles AsideTom Brady seems to approve.
Icons & InnovatorsMinda Zetlin Bill Gates Says Every Leader Should Read This BookGE, once the world's biggest company, is a fraction of its former self. Don't make the same mistakes.
LeadJason Aten Mackenzie Scott Is Giving Away Her Fortune Faster than Anyone Else. Her Reason Is Pure Emotional IntelligenceShe's giving away her wealth no-strings-attached.
ProductivityJustin Bariso How Michael Jordan's Trainer Used Emotional Intelligence to Help Him Become the GOATTim Grover didn't just help Michael Jordan transform his body, he also sharpened his mind.
Power of PurposeKevin J. Ryan How Snapchat Stays Committed to Its Social MissionSnapchat Canada's Matt McGowan talks about how the platform seeks to ensure follow-through on its initiatives.
Power of PurposeCameron Albert-Deitch Why Purpose Is an Underused Concept, According to This Harvard ProfessorIt's all about building emotional connections between your employees and their work, Ranjay Gulati told business owners in a session at Inc.'s Purpose Power Summit 2021. Find out how.
Power of PurposeSophie Downes How to Turn Your Brand's Purpose Into Meaningful Action, According to Leaders at UPS, Zoom, and MoreAt Inc.'s Purpose Power Summit, business executives discussed why purpose and growth go hand in hand, and how purpose-driven brands can succeed.
Power of PurposeGraham Winfrey SpaceX, Seventh Generation, and Toms Among Most Purposeful Brands, According to New StudyThe 2021 Purpose Power Index found that the link between a company's reputation and purpose has grown stronger since 2019.
The Future of WorkGabrielle Bienasz Gallup Survey: Workers Were More Stressed Than Ever in 2020. Here's What You Can Do About ItGallup's State of the Global Workplace report has some unsettling findings about employees' mental well-being.
ProductivityJustin Bariso Emotionally Intelligent People Embrace the 5-Minute RuleBecause most of the time, five minutes is all you need.
LeadBill Murphy Jr. Oprah Winfrey Just Shared the Perfect 2021 Leadership Message. It's Pure Emotional IntelligenceStrength times strength, times strength, times strength, times strength equals power.
TechnologyJustin Bariso Marques Brownlee Just Brilliantly Explained Why Apple's 'Innovations' Are Always LateApple's teams simply have a different focus than that of companies like Google. So far, it's working.
LeadBill Murphy Jr. Jeff Bezos Made a Life-Changing Announcement, and Almost Nobody Even NoticedImagine if you'd noticed.
HR/BenefitsMinda Zetlin Remote Employees Say They Lost an Average of $9,823 in Raises During the PandemicMore than half say they're burned out, and a third are planning to quit.
Food and BeverageGabrielle Bienasz Struggling Restaurants Could Soon Be Getting $60 Billion in Relief FundsThe Restaurant Revitalization Fund Replenishment Act, proposed with bipartisan support in Congress, would provide a boost for thousands of food-service businesses.
E-commerceGabrielle Bienasz 10 Prime Day 2021 Shopping Deals for EntrepreneursThis year's version of Prime Day is on June 21 and 22. There are great deals on office and lifestyle products, especially if you shop from small businesses ahead of the event.
E-commerceGabrielle Bienasz Online Sales Exploded in 2020--but Mostly for Retail GiantsWell-known brands like Amazon and Walmart won big last year. Here's how your small business can catch up.
LeadBill Murphy Jr. After 18 Years, United Airlines Just Made a Really Big AnnouncementIf it works out, this could go very fast.
LeadBill Murphy Jr. People Who Admit These 3 Brutal Truths Have Very High Emotional IntelligenceAuthenticity, vulnerability, and universality--all from positions of strength.
Icons & InnovatorsMinda Zetlin Elon Musk May Be Planning a Restaurant Chain. Here's Why That's BrilliantThe Tesla founder has zero experience running restaurants, but that's never stopped him before.
Owner's ManualJeff Haden Naomi Osaka's Withdrawal From the French Open Raises a Question Every Leader Must Be Prepared to AnswerWhether Naomi Osaka and the French Open handled press conference attendance well, what matters more is what you will do when a rule needs to be broken.
Startup LifeJessica Stillman This Is What 10 Minutes of Petting a Dog Does to Your Brain, According to ScienceThe cutest stress-busting technique around is also one of the most effective, new research proves.
TechnologyJason Aten Exclusive: Google's Public Search Liaison on Core Algorithm Updates and How They Affect Your BusinessDon't freak out about core algorithm updates. Do this instead.
Small Business WeekJessica Stillman 3 Ways Your 55-Plus-Hour Workweeks Are Literally Killing YouRegularly putting in more than 55 hours a week could literally kill you, a new study warns.
Cash FlowDiana Ransom PPP's Crazy Final DaysHere's what happened at Lendistry when the biggest small-business aid program in history was foisted on a handful of overworked lenders.
LeadJustin Bariso The French Open Ordered Naomi Osaka to Meet With the Press, or Else. Her Response Was a Master Class in Emotional IntelligenceNaomi Osaka's decision to pull out of the French Open is a powerful lesson in emotional intelligence. But to fully appreciate why, we have to remember the events of the past few days.
ProductivityJustin Bariso Why Emotionally Intelligent Minds Embrace the Rule of 'Writing in Reverse'Learn to 'write in reverse,' and change the way you communicate.
TechnologyJustin Bariso Life at Google Versus Life at Amazon: From Hiring to Firing (and Everything in Between)What's it like to work at two of the most influential companies in tech? A former employee tells all.
LeadBill Murphy Jr. Southwest and American Airlines Just Made a Big Change That Flight Attendants Will Love'No change' at Delta and United, though.
LeadJustin Bariso Starbucks Fired a Barista Soon After He Called Out a Crazy Order. They Should Have Given Him a PromotionWe've seen this story before--and it doesn't end well.
Taking CareKimberly Weisul How Startups Are Rethinking the Doctor's Office of the FutureIn the typical medical practice, smart design is DOA. The pandemic has given patient-centric architecture a shot in the arm.
TechnologyJustin Bariso Airbnb Just Made a Huge Announcement That Could Completely Change the Travel Industry. Here's Why It's BrilliantAirbnb discovered--and acted on--a key insight. It could lead to an amazing turnaround.
LeadBill Murphy Jr. Jeff Bezos Just Announced He's Stepping Down as CEO of Amazon in Exactly 39 DaysHere's what the world was like when he started Amazon.
TechnologyMinda Zetlin You Have 5 Days Left for Unlimited Google Photos. Here's What You Need to Know Before June 1If you have an Android phone, you probably are using Google Photos. Here are your best options.
Conscious LeadershipJustin Bariso Desperate for Staff, This Ice Cream Shop Owner Made an Unusual Decision. It's a Lesson in Emotional IntelligenceJacob Hanchar knew his ice cream shop wouldn't survive much longer without new workers. So he took a big risk.
LeadBill Murphy Jr. American Airlines Just Launched a Really Interesting New Program. (Yes, You Should Definitely Copy It)Can you find a way to eliminate customer pain without undermining everything else?
LeadBill Murphy Jr. Can You Guess What Jeff Bezos Did 27 Years Ago Today? Only Very Enterprising People Will KnowOK, fine: It was technically 27 years ago this evening.
TechnologyJason Aten In the Epic Games v. Apple Trial, Tim Cook Made the Most Important Sales Pitch of His Career. The Judge Wasn't Buying ItAfter three weeks of a trial Apple couldn't lose, the final moments could reveal trouble for how it runs the App Store.
Conscious LeadershipBill Murphy Jr. People Who Use These 3 Beautiful Words Have Very High Emotional IntelligenceJust to add one more: If you can't do it, I pity you.
LeadBill Murphy Jr. 17 Years Ago, JibJab Had a Big Hit. Here's How It's Adapted and SurvivedDo you remember this from 2004?
LeadJustin Bariso Why Brilliant Minds Like Jeff Bezos Embrace the Simple Rule of ScopeLearn to 'define the scope,' and change the way you work.
TechnologyJason Aten Twitter Verification Is Back. How to Get a Little Blue Check Mark Next to Your NameThe social media platform is focusing on verifying 'notable' accounts to help improve the public conversation.
Owner's ManualJeff Haden Let's Talk About the Bill Gates ThingAnd how relevance--to you, and your professional and personal life--is everything.
The Future of WorkBrit Morse Confused by the CDC's Latest Mask Guidelines? Then Ignore ThemThe federal health care agency has put businesses in a tricky situation. If you feel that your employees still need protection, mandating masks is still a smart policy.
LeadBill Murphy Jr. Delta Air Lines Just Made a Bold New Decision. Here's Why It's So ControversialYou don't run an airline? That's OK. There's still an important lesson.
TechnologyJason Aten WhatsApp's New Privacy Policy Is Here. Why Facebook Is Playing Hardball With Your DataUsers will have to accept the new policy, or eventually be unable to use the service at all.
LeadBill Murphy Jr. Elon Musk Tweeted a Life-Changing Idea, and Nobody Even NoticedLife-changing for him? Yes, but in a different way than might you think. Here's what's even more important.
Inc. 5000Kevin J. Ryan The Memphis Bridge Closure Is Wreaking Havoc on Businesses--and It Could Get Much WorseThe closure of the Hernando de Soto Bridge over the Mississippi River is creating headaches for business owners across the U.S.
MoneyDiana Ransom The SBA's Overly Popular Grant Program for Restaurants Is 86edThe $28.6 billion Restaurant Revitalization Fund drew 266,000 applications. The portal remains open, but only to borrowers with not more than $50,000 in losses.
Taking CareKimberly Weisul The Pandemic Made It Impossible for Many Moms to Work. Here Are 4 Ways to Get Them BackMillions of women left their jobs during the pandemic, often to care for family members. They'll need more support if we want them back in the workforce.
TechnologyJason Aten Apple's App Tracking Transparency Update Is Turning Out to Be the Worst-Case Scenario for FacebookApparently, almost no one wants to let apps track everything they do online.
EnergyKevin J. Ryan The Gas Pipeline Hack Could Mess With Your VacationThe ransomware attack on Colonial Pipeline might have ripple effects that last for weeks or months.
Icons & InnovatorsMinda Zetlin Elon Musk Just Revealed He Has Asperger's. Here's How It Makes Him DifferentIn his 'SNL' monologue, the Tesla and SpaceX founder asks, 'Did you think I would be a chill, normal dude?'
LeadBill Murphy Jr. Want to Raise Successful Kids? Science Says These 7 Habits Lead to Incredible OutcomesNobody said this would be easy.
Icons & InnovatorsBill Murphy Jr. Elon Musk Is Hosting Saturday Night Live. These 3 Numbers Are the Real Reason WhyThe question is: Will you be watching?
Icons & InnovatorsBill Murphy Jr. I Just Found Everything Jeff Bezos Has Ever Reviewed on Amazon. All I Can Say Is WowIt's been hiding in plain sight for more than 20 years.
TechnologyJason Aten In Apple's Battle With Epic Games, No One Is Talking About the Only Thing That MattersWhy isn't anyone asking what users actually want?
Icons & InnovatorsMinda Zetlin Elon Musk Hosts SNL Tonight. 5 Reasons You Should WatchHe's the first person to host Saturday Night Live just because he's an entrepreneur.
Small Business WeekDiana Ransom The PPP Is Out of Cash. 3 Ways It Could Improve in the Next CrisisThe forgivable loan program helped more than eight million small businesses access more than $780 billion in aid. But former SBA boss Michael Roth says it could have been a less painful process.
TechnologyJason Aten No, Facebook Didn't Kill Signal's Ads That Show How Much Facebook Knows About You. The Truth Is Much WorseSignal did the one thing no marketer should ever do.
The Future of WorkKimberly Weisul 5 Strategies to Keep Moms--and Everyone Else--on Staff From QuittingPandemic-era employee-retention strategies worth carrying into a new normal.
Small Business WeekAmrita Khalid Smart Socks? How This Tech Startup Is Targeting a Common Medical ProblemSiren's remote patient monitoring product could prevent amputations for individuals with chronic conditions, according to the company's founder.
Small Business WeekSophie Downes How to Make Diversity, Equity, and Inclusion a Reality With Virtual RealityPraxis Labs is making workplace training immersive by bringing it to the virtual world.
Small Business WeekCameron Albert-Deitch These Ex-Oracle Execs Are Democratizing the Web for Millions of Overlooked UsersMany people have never heard of 'digital accessibility services.' The team behind a new Silicon Valley startup believes that will soon change.
Small Business WeekGabrielle Bienasz A New Twist on the Natural Hair Movement: Plant-Based Hair ExtensionsPlant-based hair extensions offer a new solution to an old problem overlooked for years.
Small Business WeekChristine Lagorio-Chafkin Why This Serial Entrepreneur Thinks There's a Gold Mine in Your Back YardCoulter Lewis, founder of the lawn care startup Sunday, is bringing an organic farming mindset to the $105 billion landscaping industry.
Small Business WeekInc. staff 5 Best Industries for Starting a Business in 2021These are the sectors every aspiring entrepreneur should know about this year.
TechnologyJason Aten Why Facebook's Trump Problem Just Got Much WorseIts Oversight Board handed the decision back where it belongs and Mark Zuckerberg is out of good options.
LeadJason Aten With Just 6 Words, the Oversight Board Issued a Devastating Takedown of Facebook's Decision to Ban TrumpThe board didn't let Trump back on Facebook, but doesn't let Facebook off the hook, either.
Small Business WeekSophie Downes Watch: How to Hire, Build Relationships, and Grow Your Business in a Post-Pandemic WorldAt Inc.'s National Small Business Town Hall, CEOs discussed strategies to help your business thrive in the 'new normal.'
Small Business WeekCameron Albert-Deitch These Business Owners Banded Together to Save Their Downtown. Now, They're Reaping the RewardsMerchants in Keene, New Hampshire, spent the past year collaborating instead of competing. Their efforts are paying off.
LeadBill Murphy Jr. The CEO of Zoom Just Admitted Something Very SurprisingWhat he said isn't surprising. That he said it is.
Startup LifeJessica Stillman Experts Are Offering 2 Competing Words for Your Current Blah Feeling: Are You Languishing or Dormant?  Giving an accurate name to your emotions is often the first step to getting control of them
LeadBill Murphy Jr. Bill and Melinda Gates Are Getting Divorced. I Can't Stop Thinking of This 1 QuoteOnce again, we learn this lesson.
Icons & InnovatorsMinda Zetlin Bill and Melinda Gates Are Divorcing. They Just Taught a Big Lesson in Emotional IntelligenceThe couple will continue as partners in the foundation they both love.
Small Business WeekCameron Albert-Deitch 3 Ways to Build Stronger Small-Business Communities in a Post-Covid WorldThe economic recovery could present a new opportunity for Main Street businesses and startups nationwide--with some strategic planning.
LeadBill Murphy Jr. Want to Raise Successful Kids? Jeff Bezos Says Practice This 1 Simple HabitIf you've been trained to do the opposite, you're not alone.
Small Business WeekJessica Stillman 5 Nudges That Work Better Than a Vaccine Mandate, According to an Employment Law ExpertYou have incredible influence to nudge your team to get their Covid shots. Don't be shy about exercising it.
LeadBill Murphy Jr. With 3 Short Words, the CEO of United Airlines Just Shared a Very Inspiring IdeaIt's pretty much what you hope to hear.
LeadBill Murphy Jr. 31 Inspiring Quotes From Amazing Women Leaders Who Also Just Happen to Be MothersLatest in a series of inspirational quotes for 2021.
LeadBill Murphy Jr. People Who Learn This Brilliantly Simple Trick Have Very High Emotional IntelligenceIt's even better if the other side doesn't use it.
TechnologyJason Aten Jeff Bezos Needed Only 3 Words to Explain Why Amazon Just Had Its Best Quarter EverHe wrote them 24 years ago, but they're more relevant today than ever.
LeadJustin Bariso Why Emotionally Intelligent Minds Embrace the 3-Question RuleA few seconds can make a huge difference.
TechnologyJason Aten 1 Number Explains Why This Was Apple's Most Impressive Quarter EverIt's all about selling more of the right stuff.
LeadJason Aten United and Delta Tried a Simple Change to Make Travel Safer. What They Got WrongWhen faced with difficult choices, it helps to have all the information.
StrategyJustin Bariso Why Intelligent Minds Embrace the Rule of FocusMultitasking hurts more than it helps. Here's how to stop.
TechnologyJustin Bariso SpaceX: 4 Lessons From Elon Musk in How to Build a CompanyLesson number one: Don't start with a product. Start with a problem.
TechnologyJason Aten Jeff Bezos and Elon Musk Are the Richest Men in the World. Why They're Feuding Over a $3 Billion NASA ContractIt takes a little bit of something to think you're the guy who will send humans to Mars.
LeadJustin Bariso Steve Jobs Made a Brilliant Change When He Returned to Apple. It Changed the Company ForeverSteve Jobs's management philosophy is as much a part of Apple's DNA as ever, even 10 years after his death.
LeadBill Murphy Jr. Jeff Bezos Used a Brilliantly Simple Trick at Amazon. Here's How It WorkedIf the company hadn't used this loophole, would Amazon exist today?
TechnologyJason Aten Spotify's New Podcast Subscriptions Are a Perfect Example of Everything Wrong With AppleThe fact that developers try so hard to avoid Apple's cut shows the App Store isn't making the experience better for users.
Icons & InnovatorsMinda Zetlin 3 Books Tim Ferriss Says You Should Read Now to Be More ResilientIn a podcast with Arianna Huffington, the 4-Hour Workweek author explained how he handles difficult times.
AdvertisingJoely Simon The Cookiepocolypse Is Here. How to Get Back to Basics So You Don't Miss a BeatDigital advertising was built on third-party cookies. Without them, this strategy is king.
TechnologyJason Aten With 4 Words, Apple Just Exposed the Biggest Problem With FacebookIn an interview, Apple's SVP of software engineering explains the company's privacy changes in iOS 14.5.
LeadBill Murphy Jr. With 15 Words, Warren Buffett Explained a Brutal Truth Most People Never AcceptThe closer you are, the harder it can be to see this.
LeadBill Murphy Jr. Want to Raise Successful Kids? Science Says These 7 Habits Lead to Great OutcomesIt's not just one study. It's study after study after study.
TechnologyJason Aten Apple's Events Are So Much Better Than the Competition Because They Follow 3 Simple RulesThe good news is, anyone can do the same.
LeadMinda Zetlin Adam Grant and Investor Ray Dalio Just Created a Powerful Self-Assessment You Can Take for FreeWhat's your archetype?
LeadJustin Bariso In Defense of Emotional IntelligenceEmotional intelligence can be used for good or evil. That's why we need it more than ever.